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Customer Ratings & Reviews

Your price for this item is $125.00

Customer reviews

Rating 4.7 out of 5 stars with 208 reviews

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94%
would recommend
to a friend

Customers are saying

Customers recognize the $25 Smartphone plan for its ease of use and timely email delivery. Many appreciate the data included in the plan and consider it a great value for the price. Users also find the balance of service days, minutes, and text to be satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-208 of 208 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, reactivated the phone within 2 minutes

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for using our service. Should you have inquiries or concerns, please do not hesitate to let us now. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great price for cell phone service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a lot for the two months of service. It gets me through comfortably.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thank you for the perfect rating. We truly appreciate it. Have a great day. tracfone-wireless

  • Rated 1 out of 5 stars

    NO TRACFONE MINUTES SENT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR MANAGEMENT AND WASTE OF TIME TRYING TO TRACK THIS!

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We apologize for the inconvenience this may have caused you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 1 out of 5 stars

    Don't know how to use it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a review as couldn't figure out instructions.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're sorry to know that. We will be more than glad to help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day! tracfone-wireless

  • Rated 1 out of 5 stars

    Still can't get digital code

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service not going to mewhy it bad. Maybe I will change my mind later very mad right now

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We apologize for any inconvenience this issue has caused you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We look forward to working with you. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Great Top-Up Low-Cost Option (Duplicate Review)*

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great top-up low-cost option with probably almost any current plan. *(A Duplicate Review as I purchased a similar yet hard-copy card version earlier. This one is a Digital version, so likely it's not a "Verified Purchase" here.) I had a 60 minutes with 90 day plan (if you don't talk & TEXT much but want to keep your service/phone number active longer), where you may have a case of either expected/planned, or even surprise with a spike/increase of talk time, etc. This gives you a top-up for those additional talk-TEXT usage. Great that despite a 30 day plan only, unused minutes/TEXTs carries over to next month's purchase! (A little complicated, but in my case of an existing 90 day plan, I guess the longer duration/existing plan supersedes, so this added talk minutes/TEXTs. You can always verify your service condition with a Tracfone rep.)

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're delighted to know that you're satisfied with your purchase. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 1 out of 5 stars

    Tracphone card redemptions are persnickety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never given phone credit for this item due to a carrier problem. It showed redeemed but the funds where not placed on my phone.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. We apologize for the trouble you've encountered. Let us check on it and ensure to provide you with a resolution. Please chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    Tracfone Card Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this card 48 hours ago. Never got any instructions via email on how to add the minutes. Got on chat with 4 different people. No help! Then they gave me a number to call and the guy was absolutely NO help! As a matter of fact he laughed a couple of times. Minutes run out tomorrow at midnight, and nothing! If I don't receive anything tomorrow I am canceling this order. Pathetic!

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're truly sorry for the unpleasant experience that you've had with your TracFone card purchase. We understand your frustration, and we are determined to help you get your problem resolved. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. tracfone-wireless