Customers are pleased with the ease of use and affordability of the $15 Unlimited Talk & Text plus 1GB 30-Day Prepaid Plan. Many appreciate the low price, especially when compared to other options, and find the plan simple to activate and use for basic calling and texting needs. However, some customers note that the data allowance is limited. The plan is a good value for those who primarily use their phones for calls and texts.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-94 of 94 reviews
Rated 5 out of 5 stars
Family
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good for elderly people and special needs relatives.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Franz from TracFone Wireless. Thanks for your purchase. Have a great day!
Rated 5 out of 5 stars
Just what I needed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked perfectly. Just exactly what I wanted. Perfect!
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi . This is Ramel from TracFone Wireless. Thank you for your perfect rating and feedback about our service. Have a great day.
Rated 5 out of 5 stars
Satisfied Customer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for the price. The sound quality is excellent.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Franz from TracFone Wireless. We're delighted to hear that. Thank you so much for the perfect rating. Have a great day!
Pros mentioned:
Price
Rated 5 out of 5 stars
Great price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So glad they started offering this price point for those of us who use a cell phone for the basics. Make sure you understand what you don't get with it before purchasing.
I would recommend this to a friend
Brand response from NET10
Posted .
Hi. This is Redje from TracFone Wireless. Thanks for your feedback. We're happy to know that. Have a wonderful day!
Brand response from TracFone Wireless
Posted .
Hi. This is Jane from TracFone Wireless. Thanks for your feedback. We're happy to know that. Have a wonderful day!
Rated 1 out of 5 stars
FU BB!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Will never buy from "Best Buy". Purchased a new cell phone & Tracfone airtime from BB. The redemption# they sent me was not valid on Tracfone. BB customer service refused to refund the $15 I wasted on airtime.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. Thank you for reaching out to us. We apologize for this experience. We'd like to take a closer look on this issue. Kindly contact us via this chat link https://www.tracfone.com/support/contact so a resolution can be provided. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Pros mentioned:
Talk & text
Rated 2 out of 5 stars
Minimum quality
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product Was ok to use if looking for talk & text ONLY…
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Katherine from TracFone Wireless. Thanks for your rating. We truly appreciate it.
Rated 1 out of 5 stars
could not activate the sim card
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So i purchased the sim kit along with this 15 dollars plan. The sim card couldn't be activated so i tried to return the 15 dollars card, but it could not be returned because they sent it to my email as a ecard. So there is no option for me to return this.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Lea from TracFone Wireless. We sincerely apologize that you are having difficulties activating the phone. Give us a chance to make things right.
Kindly contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 2 out of 5 stars
Phone card
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I guess this is an OK item, purchased by mistake and not exchangeable.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Franz from TracFone Wireless. Do you have issues with the service we offer? If so, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Rated 1 out of 5 stars
Tracfone Card
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lie about this product u dont use ur minutes they all go to waste and u have to buy mins all over again if i knew that wouldnt have purchased this phone
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Franz from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue and help you out. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to load, works out great for my sons tracphone
I would recommend this to a friend
Brand response from NET10
Posted .
Hi. This is Redje from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day!
Brand response from TracFone Wireless
Posted .
Hi. This is Lea from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day!
Rated 1 out of 5 stars
Hello!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took me about 10 phone calls trying to get code too activate my phone! From Saturday till that Tues! Never again!
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Lea from TracFone Wireless. We are sorry for the activation issues. It is never our intention to make you feel this way. In order for us to help you, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Rated 1 out of 5 stars
Doesn’t Work
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pin was wrong and customer service didn’t help. Returning the phone and the card. This also happened to my son a few months ago with the same product.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Joel from TracFone Wireless. We apologize for the inconvenience this may have caused you. Let us assist you. Please contact us via this chat link https://www.tracfone.com/support. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. Thanks you.
Rated 1 out of 5 stars
Trac Card
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not work. I was told no refund even though I was told to buy it.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Joel from TracFone Wireless. We are sorry for the inconvenience you encountered with the service. For us to assist you with your issue, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you
Cons mentioned:
Data
Rated 5 out of 5 stars
Great Landline Replacement
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome Tracfone for adding this plan! Great landline replacement and very portable instead of a landline attached to the wall! If your not spoiled you have to use your data 24/7 wait until you get free WI-FI somewhere and a cell plan for $15 bucks ! Thanks tracfone for adding this plan I was so happy when it came out!
I would recommend this to a friend
Brand response from NET10
Posted .
Hi. This is Redje from TracFone Wireless. Thanks for your purchase and feedback. Should you need further assistance, please do not hesitate to contact us.
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. Thanks for your purchase and feedback. Should you need further assistance, please do not hesitate to contact us.