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Customer Ratings & Reviews

Your price for this item is $20.00

Customer reviews

Rating 4.5 out of 5 stars with 186 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the $25 Smartphone Unlimited Talk & Text plus 2GB Plan (Email Delivery), frequently praising its ease of use, affordability, and the inclusion of data. Many appreciate the generous talk and text options, finding the plan to be a good value. The plan's convenience and ease of purchase were also highlighted. While some noted the data allowance, no significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-186 of 186 reviews
  • Rated 1 out of 5 stars

    Too hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it set up. Messed up my main phone. Would like our money back.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're sorry for the inconvenience you encountered. Allow us to help you in getting this issue resolved. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by texting HELP to short code 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Good landline replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know a lot of people say you don’t get a lot of data but for $20 unlimited talk and text you can’t beat it!! A lot of restaurants/entertainment venues etc have free WI-FI you can use it helps out with data. I use these cards to replace my landline that kept going up in price and it’s portable instead of attached to a wall so basically I was looking for a unlimited talk plan to replace my landline so if that’s what you are trying to do it’s a great choice !!Cheaper then most landline services nowadays that cost 25 to 30 bucks maybe more.I used simple mobile kept getting tons of spam calls regular tracfone brand never any problems and on Verzion very good connection simple mobile can be spotty so if you are looking for a landline replacement this is a great choice!!!People on a low income or seniors trying to cut costs.I talk on the phone a good amount not really any dropped calls or tracfone saying overuse on our network. I had a landline but got rid of it when I knew I had good service and reduce costs by getting rid of landline service paying for 2 phones

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    A perfect value for everyone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Around this time, last year in 2020 my husband was hospitalized for 6 months due to the virus that has been circulating around and I needed a reliable service to keep in contact with doctors and family members during that time. Tracfone was 100% reliable with a clear cell phone signal and I never had any outages whatsoever. I'm currently using an iPhone 6s I bought from them last year and I'm more than pleased with the service. I like the fact I can carry over my data from month to month when I don't use it (currently have 15gb data banked) but if I do need the internet on my phone, it is there as occasionally I will jump on Gmail or Facebook to look at something while I am at the doctor or waiting on a food order.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking time to share your experience with us. We are glad to know that you are satisfied with our service. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    New minute plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prepaid phone card paired with a fantastic deal I got on a TCL 32 GB smartphone. It was pretty much the reason for my purchase and I feel that your guys's marketing with this was fantastic. Hopefully I'll be satisfied with it and not have to return it!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're thrilled to hear this. We're glad that you had a great experience. Thank you for your business and trust. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Unlimited is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can carry my data I don't use from month to month which is nice, because I'm always connected to Wifi and only use Data in certain situations such as GPS or to check email / Facebook on the go which most of the places I do go to have Wifi so... But it's an awesome deal overall.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for giving us such positive feedback. We are continually striving to provide high quality service to every one of our customers. Have a nice day! tracfone-wireless

  • Rated 2 out of 5 stars

    The best way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to go if you want to keep your bills down

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for participating in giving us a rating. Feedback from our customers is very important to us. We would like to get further understanding as to why there is such negative comment. We would be happy to discuss this further with you. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611 to view our self-service menu with a list of help key words with valuable information. tracfone-wireless