Customer Ratings & Reviews
- Model:
- TRACFONE $20 UNL DIGITAL .COM
- SKU:
- 6391411
to a friend
Customers are saying
Customers are positive about the $25 Smartphone Unlimited Talk & Text plus 2GB Plan (Email Delivery), frequently praising its ease of use, affordability, and the inclusion of data. Many appreciate the generous talk and text options, finding the plan to be a good value. The plan's convenience and ease of purchase were also highlighted. While some noted the data allowance, no significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
Just what was needed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is just what I needed for peace of mind!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. We appreciate your feedback. It is our pleasure to service your cellular needs. We look forward to keep doing business with you. Have a nice day!
Trac plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is okay for the price wish they had a better data plan though for the 30 days when you do the talk to text for this price.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jomarey from TracFone Wireless. Thanks for your ratings and feedback. We'll pass it along to our development team and see if there is any way we can improve it. Thanks.
Firsttimeuser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, plan is pretty good. My first plan, and will continue to the service, after this one expires on the 26th of this month.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. THis is Cristy from TracFone Wireless. Thanks for your ratings and review. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our products and overall services. Have a nice day!
Unreliable and frustrating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either the service or the prepaid phone are very unreliable. Restart required almost every time I want to make a call or text. "Cellular network not available for voice calls" is very common. Voicemail is almost never available. Email usually works though. I would not recommend Tracfone.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Redje from TracFone Wireless. Our sincere apologies for any trouble you encountered. Allow us to make things right for you. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
It’s ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but the internet goes to fast but I have WiFi so it’s not to bad.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is April from TracFone Wireless. Thank you for your feedback and rating. We appreciate it.
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient with no contract, but the service is just okay.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Arianne from TracFone Wireless. Thanks for your feedback. Have a great day!
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok overall, for prepaid phone, not so easy to activate
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from TracFone Wireless. Thank you for your rating. Have a great day.
Tracfone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works for me,.............................................
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jomarey from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know.
Tracfone sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is sadly on this wireless company, get any other but this.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We're sorry to hear that. We are determined to make things right for you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
wont try this again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a tracfone to be shipped. Was 2 days late, which is ok...but upon trying to activate was told i now had to take it back to the store to re scan!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We sincerely apologize for this experience. If you need further assistance with the activation of the phone, please feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very misleading. You still have to buy minutes each month or the phone will not work. I returned the phone and minutes.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from TracFone Wireless. We are sorry for the trouble this has caused you. We understand where you are coming from. To further assist you with your concern, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Doesn't work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plan will not load. Tracfone says it's best buy's problem.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We are sorry to hear about it. Allow us to take a closer look into what's going on and ensure a resolution for you. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Probably not the worst network out there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The network service is lame but phones are cheaper
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. We apologize for the inconvenience you've experienced with the network service. Feedback from our customers is important to us. To better assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. As per our interest to serve you better, we are continuously working on improving our products and overall services. Thank you.
ORDERED 2 TRACFONE REPLENISHMENTS ONLY GOT ONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS NON SENSE. I ORDERED TWO TRACFONE REPLENISHMENTS DIGITAL AND ONLY COULD ACCESS ONE. WHAT DOES IT TAKE TO GET THE SECOND ONE. I NEVER GOT ACCESS TO THE SECOND ONE.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We apologize for the inconvenience this may have caused you. Allow us to check on it for us to further investigate this matter and get this resolved. To assist you with this, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Tracfone is a no go!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this plan for our child. Horrible service, horrible customer service.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from TracFone Wireless. This is not how we want you to feel and experience with our service. Allow us to review your account so we can provide you with the best possible resolution. Kindly contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Tracphone 1gb service card
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable for my little budget. I am glad I use this service because I dont use my phone much.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Should you have inquiries or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Not enough memory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t expect to use any apps or get the Internet for long periods of time
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jane from Tracfone Wireless.We apologize for the problems that you had with our app. This is not the service we want you to experience. Allow us to further assist you on this matter. You can chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Card doesn't work well when done though email link
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having a lot of trouble activating my phone and using this.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katherine from TracFone Wireless. We are humbly sorry to know that you are having hard time activating your phone. Allow us to further assist you on this matter. You can chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Useless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed up in digital library unable to use. Need to return
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We apologize for the trouble this may have caused you. We would like to learn more about the exact situation so we can work with it and ensure a resolution for you. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
i dont know why i buy from you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yet again best buy ripped me off...i didnt even recieve this item
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're sorry to know that you did not receive it. Allow us to rectify this issue. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.