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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 114 reviews

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90%
would recommend
to a friend

Customers are saying

Customers frequently mention the plan's data allowance, ease of use, and affordable price. They appreciate the convenience of digital delivery. Overall, customers report that the plan performs as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 114 reviews
  • Pros mentioned:
    Digital delivery, Ease of use

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this card a lot digital is the way to go for me fast arrival and quick and easy to use

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Katherine from TracFone Wireless. Thank you very much for your 5-star review! tracfone-wireless

  • Pros mentioned:
    Digital delivery, Price

    Rated 5 out of 5 stars

    Best price around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the price anywhere and it gets send in no time. Amazing!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you for the perfect rating and feedback. Have a nice day. tracfone-wireless

  • Pros mentioned:
    Digital delivery

    Rated 5 out of 5 stars

    Love online top up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inline this card tht it's online it's good thank good I don't have to purchase in store and it comes fast in emails

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We are glad to know that you are satisfied with our service. If you need assistance, please do not hesitate to contact us. Thank you for choosing TracFone Wireless. We truly appreciate you doing business with us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it's supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says or does. Just have to restart my phone for it to take effect.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ryan from Tracfone Wireless. Thank you so much for your wonderful review. We're delighted to hear you had such a positive experience with your purchase. Your feedback is incredibly valuable to us as we continue to improve. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    tracfone sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tracfone sucks and did not put the unlimited talk and text on my phone when I used the card. in january I will not buy another trackfone.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We are sorry for this experience. It is never our intention to make you feel this way. In order for us to help you, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Pros mentioned:
    Digital delivery

    Rated 5 out of 5 stars

    Shop prepaid phone minutes on line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient, I have tried several times ordering Tracfone pin receipts, from the Best Buy. There no need to drive over to the store and buy a Tracfone card, it’s right here online. Sent to your email and add the minutes just like that. It’s like shopping from home. Thank you guys … Best Buy…

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your feedback. We truly appreciated it. tracfone-wireless

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Received digital code quickly!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receieved code within minutes everything worked great!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Aira from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Did its job.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean not a whole lot to write I bought it I applied the credits to my account and it worked out well

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello there! This is Dianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Perfect "stand-in" phone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for youngsters, not too expensive to replace in case of loss or damage to the phone. Also an excellent choice for temporarily replace one's standard monthly unlimited phone service in public places (malls, the movies, etc).

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for the feedback and the perfect rating. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Ice Storm Emergency back-up GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Tracfone gigabytes came in handy when the ice storm took out our fiber internet. Easy to checkout, and fairly quick to get the redemption link in an e-mail.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so quick and easy to pirchase and received within minutes, reloaded my phone and done. Quick and easy!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    This seems to do the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recharge my phone every month. It's my first time using a mobile phone, so it's novel to me.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    tracfone plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the plan to refill my data. It works good for a month.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 4 out of 5 stars

    Poor brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as agreed. Purchased on line to extend contract

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. We are sorry to know that. We would like to take a closer look on this issue. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Tracfone talk & text / data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Talk, text and some data everything is perfect!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Junry from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Digital delivery

    Rated 5 out of 5 stars

    Easy to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card was sent to my email quickly with clear instructions. I buy them every month for my son's phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tracfone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so convenient. I didn't have to go to the store, just ordered online from Best Buy, then got activated by Tracfone. All were completed in less than twenty minutes.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for your perfect rating and feedback. Have a great day. tracfone-wireless

  • Pros mentioned:
    Digital delivery

    Rated 5 out of 5 stars

    Refill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered digital receipt which is quick and convenient. Highly recommend this method as it saves a trip to the store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for your perfect rating and feedback about our phone. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal ! :0)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great price. I haven't found a place yet that offers a better deal on Pre-paid Tracfone cards than Best Buy online.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. We are glad to hear that you love it. Should you need further assistance, please contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    My 2 heroes made my life easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TracFone, and the ease of the ordering process on Best Buy makes my life easier. Everyone needs a bit of help with life sometimes. Thank goodness for both TracFone, and Best Buy!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! tracfone-wireless

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