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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 117 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the plan's data allowance, ease of use, and affordable price. They appreciate the convenience of digital delivery. Overall, customers report that the plan performs as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 117 reviews
  • Rated 5 out of 5 stars

    No contracts phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No contract. No over paying for things you dont need

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you very much for your 5-star review! Your support and voice are very important to us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Good for when you away from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is always helpful when I am not home and away from Wi-fi. I recommend 1000%.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Francis from TracFone Wireless. Thanks for your feedback. We truly appreciate it. If you need some assistance please let us know. Thank you. tracfone-wireless

  • Pros mentioned:
    Digital delivery

    Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracphone is the best! Love the digital delivery. Soo easy!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic plan for calls, texts, and some data. Delivered pretty fast to email.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your purchase. We look forward for more years of doing business with you. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Digital purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was needed with one day remaining on plan. It was easy and fast.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your positive feedback! We're glad to hear the refill process was easy and fast for you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, and everything I needed at my finger tips.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ramel from TracFone Wireless. Thank you for the ratings and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Tracfone Refill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Tracfone now gives 2gb of data instead of 1gb, also love no contract!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Rated 5 out of 5 stars

    Online purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly when Im traveling to the US for my vacation

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're happy to know the $20 plan is working well for your US travels. Thanks for letting us know, and enjoy your vacation. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Refill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to refill TracFone. Price is right and extremely convenient.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you so much for the 5-stars rating. We truly appreciate it. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go to make a call and realize my service has ended this is the best way to get my phone back up and running.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Aira from TracFone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our product and overall services. Please reach us without hesitation if you encounter an issue. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    tracfone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tracfone card is perfect for phone we just purchased.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Francis from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Data

    Rated 3 out of 5 stars

    Decent Enough I Guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, pretty good. That said, this number can't be used to verify credit accounts with Bank of America or Capital One. Is it their fault? Is it Tracfon's fault? I don't know.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi this is Joel from TracFone Wireless. Your feedback really means a lot to us. I believe that your phone number can can be used to verify your account, like your bank or something. You just need to call them and change some personal information about your account. However, if you need assistance with your service, please let us know. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Great to learn responsibility

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my youngest son to learn responsibility monthly instead of an expensive phone plan

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for taking the time to share your feedback with us about your recent purchase. We truly appreciate your continued loyalty with the service. If you need further assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    More than enough data

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sufficient amount of data for me. I appreciate the fact that it rolls over, and what I enjoy even more is that I don't have to have a contract phone plan.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you so much for the 5-stars rating and your feedback. We greatly appreciated it. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Implementing cost-effective strategies for providing mobile phones to children can result in significant savings.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Don’t leave Best Buy without it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you know what it is, buy it! You might as well buy edit Best Buy along with your phone! Don’t leave Best Buy without it!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Francis from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Rated 5 out of 5 stars

    Reliable cell & data connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this prepaid card with a tracfone for my parents who are visiting. Connection is solid in most if not all places that they have been. No binding contract. Very satisfied with service.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your feedback and perfect rating. Should you need assistance, please let us know. Have a great day. tracfone-wireless

  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Tracfone for some years now and have always gotten great service. Being able to refill via the Best Buy app is a major plus!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. We value your patronage. Your feedback is paramount to us. Have a nice day! tracfone-wireless

  • Rated 3 out of 5 stars

    2G Talk & Text plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make a few calls and to send and receive texts while my smartphone was out of service. Figuring out how to set up a temporary phone with this plan was a big fat hassle. I would have preferred to spend less, but this was the cheapest option that I could be sure would cover the bases for a few days. It worked as expected, so I would grudgingly recommend it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Our sincere apology for the inconvenience you encountered with setting up this phone. If you need further assistance, please chat with us at https://www.tracfone.com/support, so we can provide a concrete resolution for this issue. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    Don't use TracFone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with a tracfone,tried to use it and tracfone said it was not compatible with the phone i purchased with it. Had to purchase another identical plan from their website to use the phone. With horrible coverage I ended up throwing the phone away after 2 weeks

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We are sorry to hear that you are experiencing this kind of troubles. We would like to help you regarding with your issue, and make sure to resolve it within today. Please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

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