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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 117 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the plan's data allowance, ease of use, and affordable price. They appreciate the convenience of digital delivery. Overall, customers report that the plan performs as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 117 reviews
  • Rated 4 out of 5 stars

    Aohk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked. Had no issues. Be nice to make phone calls as well

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us tracfone-wireless

  • Rated 5 out of 5 stars

    TracFone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TracFone is cheap cell service, but their customer support sux.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 3 out of 5 stars

    Instant credit, with a caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly once i figured out that the confirmation email with the activation pin had a time stamp of 12:00 am so i didn't see it right away. Text support was not helpful but all they could do was tell me the email was sent. Had to call a different department. Ultimately found it on my own

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. We are sorry to know that. As your service provider, that is not how we want you to feel and experience. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to order online instead of having to go get it from the store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Nice unlimited minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlimited service. Tracfone has great service.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this option because we can be in charge of everything

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Budget Friendly, Excellent Service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on a phone! Highly recommend to anyone who's on a budget!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      HI. This is Redje from TracFone Wireless. We are really glad that you like our phone. Your support and voice are very important to us. tracfone-wireless

  • Rated 1 out of 5 stars

    Bestbuy?...Worstbuy is more appropriate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy gave me a link to activate the phone that didn't work, so it took two days of going in circles to get it to work...and Bestbuy was zero help. All Bestbuy did was pass the buck, and claim no responsibility after they got my money. If you're going to buy a Tracphone card, don't get it from Bestbuy. I will never buy a thing from Bestbuy again. Should name it Worstbuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tracfone $20 digital card

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the delivery was prompt via email.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent prepaid plan my mom has a flip phone shes 84 and this is perfect for her unlimited talk and text

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thanks for your purchase. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good for a back up phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine.I’m about to reorder again. I purchase the phone also. Everything works fine.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for your perfect rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Rated 4 out of 5 stars

    user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work like it say. not much problem. nothing exceptional,

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for your rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is (a pre paid phone card) not much to say

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. We are really glad that you like our plan Your support and voice are very important to us. tracfone-wireless

  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy to believe but trac fone has better service then my AT&T

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for the rating and feedback. Feedback such as this is gathered daily to help improve our customers experience. tracfone-wireless

  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very quick and easy. Sheap and good signal averywhere

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for the perfect rating. Your support and voice are very important to us. tracfone-wireless

  • Rated 5 out of 5 stars

    Di22

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and digital download came very quickly.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from TracFone Wireless. We are really glad that you like our service. Your support and voice are very important to us. tracfone-wireless

  • Rated 1 out of 5 stars

    trackfone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a phone online and a trackfone card. To this day I have not received the code to activate the cell phone. I have called different phone numbers that the customer service department gave me. Honestly, I am desperate. They have not been able to solve the problem. The problem has been more than 3 weeks now.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Apologies for the inconvenience. Allow us to help you out. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular plan suits my needs and my budget! Would recommend.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. We're so lucky to have customers like you! Thank you for your support. We truly appreciate your business and look forward to serving you again. tracfone-wireless

  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to buy minutes for my kids tracfone and send it to them

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for your purchase. We look forward for more years of doing business with you. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cards are very a convenient way to refill my phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your time for leaving us an excellent rating. We highly appreciate it. tracfone-wireless

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