Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers love the $19.99 Basic phone, 60 minutes for Talk, Text & Data 90-Days Prepaid Plan, particularly praising its ease of use and affordable price. Many find the talk time sufficient and appreciate the overall performance of the plan. Email delivery is also noted as quick, while a few customers reported issues with compatibility and activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 422 reviews
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    Basic phone card. Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for a basic phone card. Takes a few minutes to activate but it is a good deal .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for using our service. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Triple minutes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use on any unlocked phone, good for 90 days

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the excellent rating. Have a great day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and got the code within an hour emailed

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for rating us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy to use got fast from Best Buy thank you

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that. Thanks for the excellent rating. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to activate it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 88 year old dad found it easy to activate and use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that. Thanks for the perfect rating. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both have Tracfones. We like the service and reliability. The 1 year refill cards are great, buy it once and no payments for another year. No monthly phone bills! It really is the best deal for cell phones.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you so much for the positive rating and feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a text card!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay! This text card works great. I love it a lot!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking the time to provide us an excellent rating and feedback. We truly appreciate your business with us. Have a great day. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to buy and load this card. Very convenient

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're very delighted to hear that you're enjoying our product. Thank you for sharing your positive feedback and giving us five stars. Have a great day ahead. tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone is easy and works out well for me as I don’t use hardly any data

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're glad that you're satisfied with our product and service. Thank you so much for the positive feedback and rating. Have a beautiful day! tracfone-wireless

  • Rated 4 out of 5 stars

    Easy way to add minutes - but ...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would pick up a couple of cards online for convenience sake instead of my usual purchase while out grocery shopping, etc. It was nice and easy this way - the problem was the promo codes I normally use when I buy them 'in-store' didn't work buying them digitally. So I'm not sure if I'll continue with digital cards. Otherwise the cards worked just fine and dandy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for leaving us a rating and review. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. In case you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in a time of need. Phone was stolen and needed an emergency line of communication and this worked perfectly.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Aira from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 2 out of 5 stars

    Bestbuy is great, Tracfone? Not anymore

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't buy this off of Tracfone's website anymore unless you have an old phone- they keep pushing Smartphone monthly plans. Will definitely be looking for a new service provider after this. Miss the days where you could buy a year of time for 60$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Plan

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital delivery is handy when you need minutes quickly for a family member. You purchase the phone plan and Best Buy sends the link to your email address then redeem its that easy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. We're glad to know that you like it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone Minutes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Tracfone for over 10 years and buy my minutes every 3 months and still have data, minutes and text left over! Best plan for me!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thanks for your feedback. We're happy to know that you've been satisfied with your purchase. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful since Tracfone stopped allowing you to buy directly from their site unless you buy a plan from them. Thank you!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 4 out of 5 stars

    Sooner than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure how long it might take to get, but came shortly after ordering. Thumbs up!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're delighted to know that. Thanks for the feedback and excellent rating. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    It's Tracfone minutes.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much to say. This is 60 minutes of airtime for your Tracfone. I received my digital code almost immediately after purchase. I normally buy the actual cards in stores, but I had a gift card to use and this was something I needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We appreciate your feedback. Thank you so much for giving us a 5-star review. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Price, Talk time

    Rated 4 out of 5 stars

    Best deal for cellphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is so cheap. It works out to about $7.00 a month. My phone number triples the minutes so I'm very happy with it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your feedback. We truly appreciate it. tracfone-wireless

  • Cons mentioned:
    Activation

    Rated 3 out of 5 stars

    Refund

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requesting a refund. This product is a 90 days basic tracfone plan. I redeemed the card and my tracfone still hasn't activated. Please refund my account.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. We are sorry for the issues. It is never our intention to make you feel this way. In order for us to help you, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to redeem my phone card, but at the end all turned out fine.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless