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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

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94%
would recommend
to a friend

Customers are saying

Customers love the $19.99 Basic phone, 60 minutes for Talk, Text & Data 90-Days Prepaid Plan, particularly praising its ease of use and affordable price. Many find the talk time sufficient and appreciate the overall performance of the plan. Email delivery is also noted as quick, while a few customers reported issues with compatibility and activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 422 reviews
  • Rated 5 out of 5 stars

    is as stated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get the code fast and is as advertised, it's really convent when you don't want to go to the store to get it

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for your perfect rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    Great purchase !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a phone plan. Works great. Very happy with the phone and would highly recommend it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are glad to know that you are happy with your new phone. Thanks for the feedback. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone basic minutes card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tracfone! I have a landline, so I don't need a huge amount of talk minutes. This is great for emergencies, or if I have to call long distance, or if my landline has trouble.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We're glad to know that you love the service. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good car phone alternative

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this card to use in my cheap android car phone that I keep in my car. Works with Android Auto for directions, and sending quick audio messages, text, and hands free calls.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Christian from TracFone Wireless. Thank you so much for giving us perfect ratings. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    It saved me having to go to the store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could either go to Best Buy and get the card, or I could give them money online and get the digital card by email. I went with the email option. Everybody is happy now. Best Buy has money and I didn’t need to put on pants. YES!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for giving us a 5-star rating. We really appreciate your business with us. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great appliances; phone card!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we have ordered over the years from Best Buy has been amazing. They always deliver early or on time. This purchase was delivered via email due to it merely being a phone card. We all think Best Buy is the Best!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for your encouraging star ratings. Your support and voice are very important to us. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is just perfect for my needs and gives me plenty of talk and text.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    tracfone card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online access to extend your phone hours and days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We appreciate you for taking your time to give our product a rating. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, they had a fast processing and sending even it was late in the night. Payment page has been improved since previous times

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your time for leaving us an excellent rating. We highly appreciate it. We look forward to keep doing business with you. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone card

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card worked for a smart phone. It worked but it only gave my phone 60 minutes. The good thing is that you get more service days although I'm not sure it gives data.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for using our service. Should you need assistance, please do not hesitate to let us know. We're always here to help. tracfone-wireless

  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product that comes in handy when I need it

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Easy to reload a tracfone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This basic phone plan works on all smart phones of my family, while the tracfone official website only allows me to purchase more expensive smart phone plans.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thanks for your rating and feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Simple, easy,budget friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to teach youngsters to budget their minutes and curtail being on the phone too long. Buy what you need with no overage charges. Best Buy makes it easy and convenient to get refills when you need them.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We truly appreciate your time in leaving us a wonderful feedback. Thank you for the perfect rating. Have a wonderful day. tracfone-wireless

  • Rated 5 out of 5 stars

    Digital Phone Card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a digital phone card through Best Buy was convenient. Best Buy sends a email to redeem and the redemption process was easy. Highly recommend using this method.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for the feedback. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. tracfone-wireless

  • Rated 5 out of 5 stars

    yearly phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Was having problems locating where I could get this.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. tracfone-wireless

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been my place to purchase electronics. I discovered phone cards Very convenient. ordered 2 for the Tracfone. Makings calls with these cards are reasonable & reliable.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're delighted to hear that. Thanks for the feedback. If you need further assistance, please do no hesitate to let us know. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good chunk of extra minutes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good chunk of minutes on my Tracfone. This worked, and I even earned some bonus minutes!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Best value for service days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of minutes, texts and days my usage runs out of service days first. 90 days for $19.99 is 22 cents/day so my phone costs me about $7 a month to maintain.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We thank you for using our service and for sharing your experience with us. It is our pleasure to service your cellular needs. We look forward to keep doing business with you for more years to come. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good reception, good customer service!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. Thank you for the fantastic review! tracfone-wireless

  • Rated 5 out of 5 stars

    Great Service…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend upon Best Buy service. It’s so easy to order items from their website and I know they will arrive as promised.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're delighted to hear that. Thank you for choosing our service. Have a great day! tracfone-wireless