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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

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94%
would recommend
to a friend

Customers are saying

Customers love the $19.99 Basic phone, 60 minutes for Talk, Text & Data 90-Days Prepaid Plan, particularly praising its ease of use and affordable price. Many find the talk time sufficient and appreciate the overall performance of the plan. Email delivery is also noted as quick, while a few customers reported issues with compatibility and activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 422 reviews
  • Rated 4 out of 5 stars

    fairly smooth process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received digital code immediately after purchase. Tracfone was slow in crediting the minutes and plan for some reason, but eventually went through after 15 minutes or so. Never had this delay before, so hopefully just a one time deal.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking the time to provide us a rating and feedback. We truly appreciate it. In case you need assistance, please let us know. tracfone-wireless

  • Rated 5 out of 5 stars

    quick, fast and easy refill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to redeem. came instantly after ordering. no need to go to store, park and purchase.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thanks for the perfect rating and feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a TracFone Card, but I bought it online using best buy gift cards from Giant Eagle :) ………..Earning More Fuel Perks. Plus I didn't have to leave the house.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us such positive feedback. It really helps us to keep going and delivering the best. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Card download

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting Best Buy to deliver this to my email for download. Took 2 days of calling before the finally sent it. Otherwise card was finally added to the phone and worked ok.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We appreciate the feedback and rating. Thank you for choosing us to service your cellular needs. tracfone-wireless

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected it's a phone service card. I added it to my phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. We value your patronage. Thank you for the review. If you need assistance, kindly contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't save money buying it this way. However, you dont have to drive and buy a card and you get Best Buy points so it is a good option.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking the time to provide us an excellent rating and feedback. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day. tracfone-wireless

  • Rated 3 out of 5 stars

    Hold the phone”p

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine but it took 2 days to get the digital code. Most frustating and long time on hold.i

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're sorry to know that. For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom because we use the cell phone for her as more of an emergency device than for daily use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are glad to hear that you're satisfied with your purchase. Thank you for business and trust. tracfone-wireless

  • Rated 5 out of 5 stars

    Phone INeeded

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great phone and Service just what I needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your recent purchase. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great Inventory along with Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and Tracfone minutes at a discount! Great products with support services.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We thank you for using our service. It is our pleasure to service your cellular needs. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this card and the activation of the certificate. Everything was fast and clear. This card helped me reduce my telephone bill.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jane from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    great card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great for my phone, i use the card for my my mother in case of there is an emergency. with her or the house.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're pleased to hear this. We're glad that you like our product. Thank you so much for the 5-star review. tracfone-wireless

  • Rated 5 out of 5 stars

    tracfone freedom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this card because it gives me th freedom to be on my phone for a full year of service days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're pleased to hear this. Thank you so much for the wonderful feedback and 5-star rating. We truly appreciate your business. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Patty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it got email call the number and it worked right away. I have had Tracfone since the early 1980

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We appreciate your loyalty throughout the years you've been with us. Hope you continue to enjoy our service. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Get in the game!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doom is what 1st-person shooters is all about! And what better way to experience a visceral 1st-person shooter, than in Virtual Reality?!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Robert from TracFone Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Trackfone Card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My online purchase was quick and easy. I was happy be able to get my card without having to actually go into a store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for leaving us a perfect rating. Have a great day. tracfone-wireless

  • Rated 5 out of 5 stars

    Great and affordable cell phone plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to add minutes to my cell phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for the excellent rating. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Works just as good as Named provider*****

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great had to call to register easy to do*****

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users tracfone-wireless

  • Rated 5 out of 5 stars

    Easy extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to extend my TracFone service. It arrives on no time.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use, great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is outstanding.System and service is equal to any out there and pricing is fair for folks who do not wish or have a need to spend a lot of time on their phone.

    I would recommend this to a friend
    • Brand response from NET10
      Posted .

      Hi. This is Redje from TracFone Wireless. Thanks for your feedback and purchase. Have a great day! net10wireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thanks for your feedback and purchase. Have a great day! tracfone-wireless