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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 401 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the great value for the price of this prepaid plan. Positive feedback also highlights the convenient email delivery and sufficient talk time for most users. While some mentioned challenges with activation, the overall experience with the plan's minutes, text, and data allowance was largely positive. The 90-day plan duration is also seen as a convenient option by many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 401 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    e-card (Tracfone), an easy to use option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy way to get and use a e-gift-card. Worked flawless

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for your recent purchase. Your support and voice are very important to us. tracfone-wireless

  • Pros mentioned:
    Data, Talk time

    Rated 2 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. to bad they charge sales tax on the card , when mass state sales tax does not apply to this type purchase .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We understand where you're coming from and apologize for the trouble this has caused you. Please be advised that the sales tax is imposed by your state upon transaction. If your billing address is in a different city and ZIP Code, the actual taxes and service charges will be based on your billing address information. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, economical and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and convenient. In five minutes I had the digital card and applied it to my TracFone account

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great option and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a local non profit organization. They meet once a month and hardly ever use their phone. But they are willing to pay $99.99 to have a phone and number to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Tracfone cards. They are quick and easy to buy online.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the feedback and excellent rating. Should you need further assistance, please contact us. tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Emergency Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are quite pleased with our new flip phone and our 400 minutes. We purchased the phone for emergencies and infrequent usage. Great reception.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that. If you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text the word HELP to 611611. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for non-intensive use when away from wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super easy to use this 90-day card to activate a new line and service. Great for the price if you just need it for basic use when away from wifi.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for the excellent rating and wonderful feedback. Should you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BestBuyPrice$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TracFone for years and I buy the 1 year card so I don't have to worry about it and BestBuy had the BestPrice even over TracFone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your kind and positive feedback. We appreciate your loyalty and hope we can continue to provide you with excellent service. Please do not hesitate to reach out to us with any questions or concerns you may have. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must to carryover leftover minutes and data.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy refill and 90 days of Service just call your carrier and enter scratch off code.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you so much for the 5-star rating. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these tracfone prepaid cards for years with no issues.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your loyalty through the years. We look forward to keep doing business with you. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great for elderly people stuck in a retirement that need to contact family.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect for Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 82 year old mother who was getting minutes every 3 months, now she’s set for the year and is cheaper in comparison.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're glad to hear that. Thanks for your recent purchase. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone Year Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its what I needed and works! Extends it a year and adds some minutes!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. We are delighted to know that you are happy with your purchases. Thanks for the excellent rating and feedback. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy digital transaction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy digital transaction. I can extend my Tracfone number for 90 days without having to go into the store to buy a physical card. Recommended!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you the 5-star rating and amazing feedback. We truly appreciate it. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this digitally and activating it was pretty painless. Will most likely do this when I need it again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Francis from TracFone Wireless. Thank you for your rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be easier to use don't have to use the card you normally have to buy. They send the code you can add to your phone so easily.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you have inquiries or concerns, please do not hesitate to contact us. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access to adding minutes to your phone without contract and

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from TracFone Wireless. Thank you for the ratings and feedback. Should you need further assistance, please do not hesitate to contact us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Digital cards rock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the digital card for the convenience of not having to pick it up from the store. It came to my email within 10 minutes. And it was super easy to load.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to activate I had no problem at all. I’m relieved it was not a pain. Next time will be even easier!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Cristy from TracFone Wireless. Feedback from our customers is important to us. Your support and voice are very important to us. Thank you so much for the star ratings! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Advantages of purchasing a Tracfone card.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always find the Tracfone phone plans I need at Best Buy, its very convenient.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for the feedback and rating. We greatly appreciated it. tracfone-wireless

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