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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

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94%
would recommend
to a friend

Customers are saying

Customers enjoy the ease of use and affordable price of the $29.99 Basic phone prepaid plan. Many customers find the talk time and included minutes to be sufficient for their needs. The overall performance is satisfactory for those using a Tracfone, and customers appreciate the convenience of email delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 422 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked like it was supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and fast to set up went on website to setup quick and easy

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tracfone card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy for last minute resolve. Forgot again to purchase in store , so buying online at Best Buy came in handy , to avoid no phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you so much for the encouraging star ratings. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Prepaid card

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about a monthly bill. Minutes carry over every month, if you don’t use them.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We are really glad that you like our phone. Your support and voice are very important to us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to go into a store every few months to buy a tracfone card to add airtime to my phone; this time I bought digital version on line and activated by phone.....much easier this way.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for giving us a perfect rating. Remember that we are always here whenever you need us. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    TracFone 19.99 Basic Phone Card-digital delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using a TracFone for an extra," just in case it's needed phone" and I always get my service time cards through Best Buy online. It gets delivered digitally to the email almost immediately and it is really a "seamless, easy to get when needed" purchase with Best Buy's quality online service and website. Never had a problem or issue with any of Best Buy's digitally or electronically delivered purchases. This basic card keep the phone "in service" for use for 3 months, sometimes I buy two at a time and always mark my calendar before the service time is up to avoid the TracFone number being deactivated.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have no problems when I order this item this way

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great option and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a local non profit organization. They meet once a month and hardly ever use their phone. But they are willing to pay $99.99 to have a phone and number to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thank you. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal - it makes me feel in control when I only spend $19 every 3 mos for cell phone service. Can't beat that!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We're delighted to hear that you've been satisfied with your purchase. Thanks for the feedback. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    1 Year, 400 Mins $99.99

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I can get the tracfone 1 year, 400 minutes from Best Buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone is the Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone is the best for people that don't need the hassle of monthly payments!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for your perfect rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for non-intensive use when away from wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super easy to use this 90-day card to activate a new line and service. Great for the price if you just need it for basic use when away from wifi.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for the excellent rating and wonderful feedback. Should you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Emergency Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are quite pleased with our new flip phone and our 400 minutes. We purchased the phone for emergencies and infrequent usage. Great reception.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that. If you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text the word HELP to 611611. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Fast Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quick delivery of code after purchase. Great way to save on a trip to the store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thanks for your purchase. Have a great day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 2 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. to bad they charge sales tax on the card , when mass state sales tax does not apply to this type purchase .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We understand where you're coming from and apologize for the trouble this has caused you. Please be advised that the sales tax is imposed by your state upon transaction. If your billing address is in a different city and ZIP Code, the actual taxes and service charges will be based on your billing address information. Thank you. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Several years no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Tracfone for several years it is easily the best affordable option for me

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      ​​​​​Hello. This is Lea from TracFone Wireless. Thank you for the perfect ratings. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BestBuyPrice$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TracFone for years and I buy the 1 year card so I don't have to worry about it and BestBuy had the BestPrice even over TracFone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your kind and positive feedback. We appreciate your loyalty and hope we can continue to provide you with excellent service. Please do not hesitate to reach out to us with any questions or concerns you may have. tracfone-wireless

  • Rated 5 out of 5 stars

    Email transaction

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email Phone Card Transaction, always - seamless...

    I would recommend this to a friend
    • Brand response from TotalWireless
      Posted .

      Hi. This is Dianne from Tracfone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our overall services. Thank you for choosing Tracfone Wireless. We look forward to continuing to provide you with great service totalwireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    TracFone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TracFone top up card and recommend to all for those don't like the month and month memberships

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you so much for the 5-star rating. Have a great day! tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Ok Hey Man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A OK Thanks Super Wonderful I see and feel all swell as lfe is swell and A Ok Man

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Franz from TracFone Wireless. Thank you for the feedback and the perfect rating. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    90 Day Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 90 day card is working out great for a 92 year old that only uses it on the road or when the power is out. Should have done this for them years ago.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging star ratings! tracfone-wireless