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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.7 out of 5 stars with 416 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the value for the price of the $79.99 Basic phone prepaid plan. Many customers find the talk time sufficient and appreciate the quick email delivery of the minutes. However, some customers have experienced compatibility issues and difficulties with activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 416 reviews
  • Rated 4 out of 5 stars

    Works well for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need, which is keep a back up phone available for the times AT&T fails in my area. I wish it were half the price.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for taking the time to provide us an excellent rating and feedback. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Have a good day. tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone digital prepaid card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. I have purchased these phone cards before and will keep on buying.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for your purchase and for using our service. We are happy to know that you are happy. It is our pleasure to service your cellular needs. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone cards are priced the same at Best Buy. You can a digital code.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. tracfone-wireless

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for using with a burner phone. Cheapest option I can find.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're glad that you're enjoying our products and service. Thank you for the positive feedback and 5-star rating. have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for my all of my 12 year old sons needs.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are truly grateful for your business and trust. Thank you so much for the positive feedback and 5-star rating. It helps us keeps going. Have a beautiful day. tracfone-wireless

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value as always. What can you say about it??

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're glad that you like our product. We are so grateful for the pleasure of serving you and hope we met your expectations. Thank you for your business and trust. tracfone-wireless

  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value if you're not worried about cellular data

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for the 5-star rating. We appreciate you for sharing your feedback. If you need any help regarding our products and services, just feel free to let us know. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, I would recommend this product. .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for the excellent rating and wonderful feedback. Should you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    great deal from tracfone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a tracfone, this is a bargain to extend your coverage!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking time leaving such a positive review. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    easy process for an easy product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward.... retail purchase... no discount, no hassle.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging star ratings! tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be an actual card not an email digital card

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day. TracFoneWireless

  • Rated 5 out of 5 stars

    Love tracfone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tracfone because minutes and data always roll over

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for your love. Your support and voice are very important to us. Have a wonderful day! tracfone-wireless

  • Rated 4 out of 5 stars

    Good Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Card was good.....................................

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for the star ratings and feedback. Your support and voice are important to us. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    Sooner than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure how long it might take to get, but came shortly after ordering. Thumbs up!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're delighted to know that. Thanks for the feedback and excellent rating. Have a wonderful day! tracfone-wireless

  • Rated 3 out of 5 stars

    Minutes Could be better explained

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to interpret the Phone Plans. My phone ran out while in conversation .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue and help you out. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 3 out of 5 stars

    What the heck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time receiving the minute card on line cause they didn't even activated the minute card.took way too long to get it activated.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Our sincere apologies for the inconvenience this has caused you. For further assistance, please chat with us at https://www.tracfone.com/support/contact-us, so we can provide a thorough explanation for this issue. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well done and great support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all as desired.. This was an easy repeat order with no problems

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thanks for your rating and feedback. It really helps us to keep going and delivering the best! tracfone-wireless

  • Rated 1 out of 5 stars

    Would not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a $99 1 year and 400 minutes and I had it for a month and it said I had no minutes left. I bought one the year before and it was great. This time they said I had to buy $199 unlimited talk and text in addition to the $99 I already bought. The customer service at Tracfone is horrible.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you so much for reaching us out and for bringing this to our attention. Let's take a closer look into what's going on and provide a concrete resolution for this concern. To further assist you with this issue, please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tracfone card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for my tracfone and I recommend.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described! Fast delivery! Worked like a charm!

    I would recommend this to a friend
    • Brand response from TotalWireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thanks for your feedback. We're happy to know that. Have a wonderful day! totalwireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your feedback. We're happy to know that. Have a wonderful day! tracfone-wireless