Customer Ratings & Reviews
- Model:
- TRACFONE 200 MIN/90 DAYS $39.9
- SKU:
- 6368095
to a friend
Customers are saying
Customers appreciate the ease of use and the great value for the price of this prepaid plan. Positive feedback also highlights the convenient email delivery and sufficient talk time for most users. While some mentioned challenges with activation, the overall experience with the plan's minutes, text, and data allowance was largely positive. The 90-day plan duration is also seen as a convenient option by many customers.
This summary was generated by AI based on customer reviews.
Cheap but cheated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is cheap, but they automatically charge at least 1 minute per day even I put my phone in Airplane mode no calls, no texts, no use services at all whole week. They keep charging minutes without reasons. I contacted support and they filled up minutes back but it still keeps charging minutes for no reasons day by day.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're sorry for this experience. We'd like to check your account. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you. Thank you.
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice to get more minutes for the fee, since so many plans are going to unlimited.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is April from TracFone Wireless. Your honest feedback means a lot to us. We are always trying to find ways to improve our products and your ideas helps us do that. We'll make sure to pass this along. Thank you!
Poor signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unable to make a call due to poor signal Naples ME, disappointing
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Joel from TracFone Wireless. Please accept our deepest apology, next time if there is an error when you add service, please contact us via this chat link https://www.tracfone.com/support/contactus. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text SUPPORT to 611611 for instructions on how to unlock your current phone. Thank you.
Nasty bribed trash canceling my order.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this 4 times on-line using my Best Buy Gift Card as payment and each time the order was canceled. I did not cancel my order?
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Joel from TracFone Wireless. We truly appreciate for you doing business with us. However, we're very sorry if you are having issues with your order. As your service provider, this is not how we want you to feel and experience. Moreover, TracFone Wireless will never cancelled any order without customers approval. For us to find out as to why your order got cancelled, please allow us to pull up your account and sort things out. Kindly send us a DM through our Social Media Platform. We'll be happy to assist you and resolve this matter and soon as possible. Thank you.
fast and convient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy way to get a min. card. Dont have to wait to get response from Trac web sight.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katherine From TracFone Wireless. Thank you for the perfect rating. We greatly appreciated it. Have a wonderful day!
what to review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a phone card, you order it, get the email and there's your code
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jomarey from TracFone Wireless. Thanks for the perfect rating. Should you need further assistance, please contact us.
TRACFONE 60 min/90 day refill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option to extend time instead of minutes. Specifically used for a low-usage phone that exists for urgent use.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Lea from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know.
!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product and fast response with email response
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katherine from TracFone Wireless. Thanks for your feedback. We truly appreciate it. If you need further assistance please let us know. Have a great day!
A Best Buy Horror Story
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a very big hassle! It took three days and 8 different Best Buy "experts to finally get my purchase of TracPhone time and minutes sent to my phone! I was literally on the phone (Usually on hold!!!) for more than 16 hours! I will avoid dealing with Best Buy for as long as I live and will tell all my friends NOt to buy online from these people!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
- Cons mentioned:Compatibility
Good Card Bad Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know the card is good, but my phone is out of date. This is my fault not the card.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Christian from TracFone Wireless. We apologize for the trouble you have encountered with your device. You may contact us to check the phones that will work in your area. You can copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Good value but difficult to redeem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to redeem purchase and add to phone,
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Franz from TracFone Wireless. We're sorry for this experience. Allow us to investigate on this matter. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
- Pros mentioned:Price
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tracfone, what can I say. It does the job for a bare bones price.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Thank you for taking the time to provide us a rating and feedback. We truly appreciate it. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HELP to 611611. Thank you.
- Cons mentioned:Compatibility
BAD IDEA FOR ME!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't use them because my phone doesn't work!!!!!!!!!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're sorry to know that. We'd like to take a closer look on this issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Both items had same pin so only one could be used.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to reach anyone by phone or chat to get this issue fixed. To date I am out $43+ and cannot seem to find a way to get a refund. Emails for each of two 200 minutes had exact same pin and I had to buy another one in order to activate the second phone. I realize that this is a crazy time, but to constantly be told that phone hold times exceed 1 hour and that chat is too busy is not acceptable.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireles.s Please accept our sincere apology for any inconvenience this issue has caused you. Allow us to have another opportunity to assist you and further investigate so we can escalate this to our higher department. For assistance, copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will resolve your issue with priority. Thank you.
POOR SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered tracfone basic phone card and on Nov 4th, and never got the product. Can not find anybody to help me!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're sorry to know that. Allow us to help you in getting this issue resolved. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Not a good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't like the display of graphics. keeps needing to be charged
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We appreciate your feedback. We're so sorry to know that you don't like the phone's display of graphics and keeps needing to be charged. If you need any further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. We will be happy to assist you
Digital Downloads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the manner of delivery of this item. Tracfone knows nothing about this purchase and I am stuck with nothing. Very poor customer service. These types of items should be mailed not issued digitally.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Franz from Tracfone Wireless. We're sorry for the inconvenience this may have caused you. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. For further assistance, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Not good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend trackfone to anyone. The customer service is very bad, and their card does not work with all phones.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Our sincere apology for the inconvenience that you have experienced with our service. We understand where you are coming from. Allow us to take a closer look into what's going on and make things right for you. To further assist you, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Starter card.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minutes do not last long enough, a very small quantity of minutes available. Good to have until you get a chance to get a card with a greater amount of minutes.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. We appreciate your time to give us a review. Feedback from our customers is important to us. If you have any suggestion or comments that might help us improve our products and services, please let us know. To chat with us, copy this link http://bit.ly/2qdrKHH and paste it on a new window. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text CHAT to 611611. Have a nice day!
haven't used yet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To a while to get the email. Had to purchase more time till the email was sent. Very disappointing to have to do this.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We apologize for the inconvenience this may have caused you. We understand where you are coming from. Let us take a closer look into what's going on and ensure a resolution for you. For us to assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!