Customer Ratings & Reviews
- Model:
- TRACFONE V18 $39.99
- |
- SKU:
- 6251661
Customer reviews
Rating 4.7 out of 5 stars with 602 reviews
(602 customer reviews)to a friend
Customers are saying
Customers have good things to say about the $39.99 Basic Phone Card's affordability and ease of use. Many appreciate the flexibility of paying for minutes and the ability to carry over unused minutes. Positive feedback also highlights the card's compatibility with various phones and its provision of talk time, text, and data. While some mention the absence of a contract as a benefit, there are no significant negative comments about the product.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Phone with no service or number
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 60 minute plan and a sim kit just because I needed a temporary service provider. I followed the activation process on the Tracfone website exactly (opting to not port a number because I know that is an absolute mess) and it seemed like my phone was activated. When I checked in settings it said my phone number was unknown. I tried to call a friend and received an operator response saying I was roaming and to place a collect call (hadn't even left the zip code I bought the sim card in). I called the tracfone service number from another phone and they said to "wait a bit while a number is assigned to your sim". At this point I figure it is best to cut my loses since I have no interest in wasting several hours to get a third rate phone service working. Now a week later still can't make calls, the 60 minutes have been "redeemed" to a phone with no number and I have moved on to a better service provider. BUYER BE WARNED!
This review is from Tracfone - $19.99 Basic Phone Card - White
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We deeply apologize for the trouble you have encountered with our service. This is not the kind of experience that we want you to have as a valued customer. Let us review your account and conduct a further investigation. You can copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 1 out of 5 stars
it will come unscaned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when you get your card it will not be scaned and it will be useless go down to store to get refund and stand in line
This review is from Tracfone - $19.99 Basic Phone Card - White
No, I would not recommend this to a friend
