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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 75 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use of the $40 Unlimited Talk & Text plus 20 GB of Data 30-Day Prepaid Plan, noting that it is ready to use in minutes. Customers also appreciate the data offered by the plan. Delivery speed is another positive aspect mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 75 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trac done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Comes to email quickly and easy steps to follow

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're delighted to hear this. We're so glad that you had a great experience. Thank you so much for the feedback and 5-star rating. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Data

    Rated 3 out of 5 stars

    Was good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cheap and works in my rural area well. I like it. Sometimes doesn’t work.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. Thank you for the ratings and feedback. We always aim to satisfy our customers with the products and services we offer. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient way to purchase minutes for your tracfone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Wonderfully priced products and you'll always rec.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always shop for discount prices at bestbuy.com god bless the store and god bless you for being a customer.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Data cards

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys on Tracfone data cards! They even beat prices when bought from Tracfone!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ... best buy online is awesome when you dont have a store located near you thank guys

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Dianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! I love my Tracfone! I use this as a backup phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good deal for the money i like tracfone service alot it is very good.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Aira from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 3 out of 5 stars

    Better deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a pretty good deal for getting 8gb of data...

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your rating. Should you need assistance, please let us know. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    Great compared to other cards

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the data refill was easier to find i cant find a card that is only for the data only.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Prepaid phone card.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Slow in shipping it to me. Customer service slow to respond.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for using our service. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Should you need assistance, please do not hesitate to let us know. We're always here to help. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great deal. !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to travel anywhere for a good deal...thanks so much!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. We truly appreciate it. Have a nice day! tracfone-wireless

  • Rated 1 out of 5 stars

    Falsely advertised and no help from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is falsely advertised as easy to use with step by step instructions. The sysetm to activate sends you in a continuous circle. The call activate requires a number which the system says is unknown. I went to best buy to get halp for their product i bought from them and they were going to charge me to help me!!!! I bought the stupid thing thru them and its so screwed up they want to stick it to me again by charging to do what i should be able to do but cant because they falsely advertise the simplicity of it!!! Dont waist your money!!!!

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We sincerely apologize for this experience. It is never our intention to let you experience such trouble. We would like the opportunity to investigate your feedback further. For us to further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    THANK YOU BB FOR A SMOOTH TRANSACTION

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was received promptly, with no complications. Thank you best buy for the smooth transaction

    I would recommend this to a friend
    • Brand response from TotalWireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. totalwireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Rated 5 out of 5 stars

    Awso ome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    NO WORRIES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital card is great!!! Just purchase it and add it to call.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your feedback. We truly appreciated it. tracfone-wireless

  • Rated 3 out of 5 stars

    Hours not days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get the product key / info considering this was an electronic purchase. It would be nice if you can fulfill the order in hours not days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This Katherine from TracFone Wireless. Thank you for the rating. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect.... definitely will be reordered soon

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they lie to you. First they don't honor it, and second those 8gb despite what it says do not roll over even with your account staying active. Total waste of $40.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're sorry for the trouble you have gone through with this purchase. For assistance, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Awesome delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived super fast , thank you for the super fast delivery

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating and wonderful feedback. We truly appreciate it. Have a great day. tracfone-wireless

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