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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 75 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use of the $40 Unlimited Talk & Text plus 20 GB of Data 30-Day Prepaid Plan, noting that it is ready to use in minutes. Customers also appreciate the data offered by the plan. Delivery speed is another positive aspect mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-75 of 75 reviews
  • Rated 5 out of 5 stars

    Easy To Do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product Love How It Comes Thur Email!!!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating. We truly appreciate your business with us. Should you have inquiries or concerns, please do not hesitate to let us know. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovd it love it love it great card to have thanks.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're thrilled to hear that you love your purchase. Thank you so much for the wonderful feedback and 5-star rating. Have a beautiful day! tracfone-wireless

  • Rated 1 out of 5 stars

    Tracfone ripoff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRACFONE does not carry over the data from this card You will lose any remaining data in 30 days A waste of money

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are sorry to hear about it. For Unlimited Talk & Text Smartphone Plans, any unused data after your service end date will carryover to the next cycle as long as active service is maintained and in use with any Unlimited Talk & Text Smartphone Plan. Should you need assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    Disappointed customer. Data doesn't roll over.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long term Tracfone customer. I've used rollover data for many years. Imagine my shock when rather than adding 8GB of data to my plan, it added a new plan where the data expires in 30 days. I feel violated by a company I trusted. I tried working with the contact center but they were dismissive of my concerns. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from NET10
      Posted .

      Hi. This is Redje from TracFone Wireless. We're sorry for the inconvenience this may have caused you. Allow us to review your account and make this right for you. Please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. net10wireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're sorry for the inconvenience this may have caused you. Allow us to review your account and make this right for you. Please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. TracFoneWireless

  • Rated 1 out of 5 stars

    Phone sucks!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone sucks!!! The reception is very bad even when i travel the phone doesn't work good.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue and help you out. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 1 out of 5 stars

    Fraud Arert, Read Fineprints!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not be fooled with the positive reviews (as was I), these people simply did not wait till the end of month. This card is a fraud which expires after one month. The data bytes do not roll over after expiration and they will not be used until existing bytes purchased with a regular card expire.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel form TracFone Wireless. We're sorry for the inconvenience you have experienced with our service. We would like to review your account and make this right for you. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this package. Great price for the amount of data given

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you so much for the 5-stars rating and your feedback. We greatly appreciated it. Have a great day! tracfone-wireless

  • Rated 1 out of 5 stars

    Don’t lose the email or you’re gonna lose $40 fore

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you accidentally delete the email you’ll never get this and you will waste your money that’s what happened to me. There’s no way to go on the Best Buy app and locate this purchase with the information you need to activate your phone I wasted $40 for nothing.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. We apologize for the inconvenience this may have caused you. We would like to help. Please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 1 out of 5 stars

    Tracfone sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful carrier provider i switched to mint mobile and i don't want anything to do with tracfone no more

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi this is Joel from TracFone Wireless. We truly apologize for any trouble this has given you. This is not what we want our customers to experience. Don't be concerned. We will make every effort to resolve this issue as quickly as possible. We will go out of our way to exceed your expectations. Please chat with us via this link https://www.tracfone.com/support/contact-us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 1 out of 5 stars

    Don't buy trac phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless I will never buy a trac phone again. Card didn't give me unlimited rip off

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're sorry for the troubles you encountered. We'd like to take a closer look on this issue. Please chat with us at https://www.tracfone.com/support, so we can provide a concrete resolution for this issue. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. tracfone-wireless

  • Rated 1 out of 5 stars

    Where'd it go?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery did not work. It never was supplied and I had to repurchase.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Our sincere apologies for any trouble you encountered. Allow us to make things right for you. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks. tracfone-wireless

  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the card, but the code was invalid and it wouldn't work. I'd love to get a refund.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're sorry to hear that you're not satisfied with the product. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We're here to help. tracfone-wireless

  • Rated 5 out of 5 stars

    "BLUE SKIES" TRACFONE & BEST BUY !!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOW I REALLY FEEL THAT I'M IN CONTROL !!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you very much for giving us a perfect rating. We greatly appreciated it. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    DVasq

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great product. Satisfied my need. Got it quick!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. We're glad to know that you like it. Thanks for your feedback. Have a wonderful day! tracfone-wireless

  • Rated 1 out of 5 stars

    Data did not roll over

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unused data did not roll over even though I have an active service. That was not what I was told would happen when I purchased the card. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Our sincere apologies for the inconvenience this issue has caused you. As one of our valued customers, we do not mean to make you feel this way. Allow us to have an opportunity to make things right for you. Let us pull up your account and investigate so we can provide you with a concrete resolution. Kindly copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We look forward to working with you. tracfone-wireless

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