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Customer Ratings & Reviews

Your price for this item is $5.00

Customer reviews

Rating 4.7 out of 5 stars with 157 reviews

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93%
would recommend
to a friend

Customers are saying

Customers have good things to say about the $5 Text Only Plan's ease of use and affordability. Many appreciate the simplicity and convenience of the plan, along with its low price. The large number of texts included is also a frequently praised feature. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-157 of 157 reviews
  • Rated 5 out of 5 stars

    Convenient purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my 12 year olds service. Helpful.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for choosing our service to provide your cellular needs. We truly appreciate your business with us. Have a great day. tracfone-wireless

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never have enough texts easy to download took less than 30 minutes

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Glad you like it. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send to my email within minutes. Loaded to my phone went smoothly.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging star ratings! tracfone-wireless

  • Rated 5 out of 5 stars

    Only at BestBuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is only found at Bestbuy. Not found at Tracfone site.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. We will try our best to have it available in the website. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone Text Message Refill

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast and instructions were very clear to redeem.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're always working hard to improve our products and overall services. Thanks for your encouraging feedback and star ratings. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    All about time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to keep track of adding time and data to my phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're pleased to hear this. Thank you so much for the wonderful feedback. We truly appreciate your business. Have a beautiful day! tracfone-wireless

  • Rated 3 out of 5 stars

    m

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We eventually (after a chat and a phone call) got the product via email, but it took over 24 hours to receive it. During which time we could not send or receive texts.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for rating us. If you need assistance, please don't hesitate to chat with us.. Your support and voice are very important to us. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy access and would definitely buy again

    I would recommend this to a friend
    • Brand response from TotalWireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! totalwireless

    • Brand response from NET10
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! net10wireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! tracfone-wireless

  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be helpful if this weren't an add-on service. Some people don't need data. An option for texts and minutes only would be great.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are sorry to hear about it. We appreciate the opinion that you have expressed towards our technical procedure and overall service that might help us improve our products and services. Thank you for bringing this information to our attention. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. In case you need assistance, please let us know. Have a great day. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone 1000 Texts Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice to buy this Text Only Plan card online and receive the PIN number. I can do everything I need to do right at home without having to run around to try and find this card It is great that you carry the Tracfone 1000 Texts so I can add it to my phone!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 1 out of 5 stars

    So sad about this purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary disappointed with this card could not get to use it,when i tried i had to call and the lady on the phone from tracphone told me i could not use it with one for there tracphones made no since.. so i have a 5$ piece of trash put in a 20cent garage bag

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. We are sorry to know that. No need to worry. Even though the phone includes side button, you can change the settings of your phone to access it without using the side keys. For further help, you can check the manual of the phone or contact us via this chat link https://www.tracfone.com/support. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. tracfone-wireless

  • Rated 1 out of 5 stars

    BAIT AND SWITCH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bait and switch No plan exists that is TEXT ONLY I lost money paying for a SIM card, thinking it was a text-only plan.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ryan from TracFone Wireless. We are sorry to hear that. As your service provider, that is not how we want you to feel and experience. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 1 out of 5 stars

    Something easy made very difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they go about you attaining this digital download is ridiculous.They make something so simple harder than it has to be. Called 4 times before i got my entire purchase. Horrible experience. Purchased same card other places and everything went by smoothly.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We sincerely apologize for this experience. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    gone wrong w

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank azar is not good car rick attorney patoaas would not recommend :(

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. We are sorry for the issues you might be having. For better assistance, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    bought & paid for Tracfone text units, cannot rede

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is fine, but I cannot retrieve my digital email purchase

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from Straight Talk Wireless. We sincerely apologize for the trouble this has caused you. Let us speak with you so we can address your concern. Please copy this link https://www.straighttalk.com/support and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service good one thousand text just five dollars

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thanks for the 5-star rating and feedback. We truly appreciate it. Have a nice day! tracfone-wireless

  • Rated 1 out of 5 stars

    Gave me minutes instead of texts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone gave me minutes when I purchased this for texts. So basically wasted $5.38.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. Please accept our deepest apology for this experience. We do not want our customers to encounter issues with the service we offer. Please give us another chance to straighten this out. Kindly contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless