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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 401 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the great value for the price of this prepaid plan. Positive feedback also highlights the convenient email delivery and sufficient talk time for most users. While some mentioned challenges with activation, the overall experience with the plan's minutes, text, and data allowance was largely positive. The 90-day plan duration is also seen as a convenient option by many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 401 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Trac

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase, easy to install, good price, good product

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you so much for using our service and for the 5-star ratings. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    GREAT CARD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone card for my prepaid phone,double the minutes and last for 90 days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Aira from TracFone Wireless. Thank you for your feedback. If you need assistance, please do not hesitate to contact us. Thank you for choosing TracFone Wireless! tracfone-wireless

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase price for reloading your Tracfone minutes. Easy, no problems.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift card phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic for my 12 year old! He can call me at school if he needs to stay later, after school functions or if he needs anything!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Joel from TracFone Wireless. We're glad to know that you love your new phone. Thanks for your purchase and feedback. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable smartphone coverage option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big cell phone user, meaning I don't do all the things you could do therefore I don't need something with a monthly bill. Tracfone makes it so much easier to have a smartphone and not break the bank.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you for the rating and feedback. Have a great day! Should you need assistance, feel free to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No wait time. Affordable and fast upload.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our product and overall services. Please reach us without hesitation if you encounter an issue. TracFoneWireless

  • Pros mentioned:
    Price, Talk time

    Rated 5 out of 5 stars

    1 year Tracfone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great card and value for the money, 1 year and 400 minutes.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Your support and voice are very important to us. Thanks for the ratings and feedback. tracfone-wireless

  • Rated 5 out of 5 stars

    Prepaid and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my prepaid TracFone cards from Best buy. Their prices are reasonable and only one of the few places that I can get a card that lasts a whole year with unlimited calls and texts.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A pleased customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased how easy it was to purchase the item I wanted. No hassle or delay . A pleasure to find that transaction in todays business.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for the purchase and feedback. We truly appreciate it. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works great perfect for my elderly mother that just wants the basics on a flip phone for a good price will buy again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Happy with service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a prepaid account, $80 a year. Works great just wish it came with more data. Only $10 for 3 GIG, not too bad. I earn reward and get 3 GIG for free every 4 refills.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Tracfone card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is the best way I have found to minimize costs with our tracfone plan. The 400 minutes is plenty of time and the Year time period makes it less stressful . It was really easy to do with the digital card from Best Buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Marie from TracFone Wireless. We are incredibly grateful that you took the time out to leave us this note. Thank you so much and have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good option that works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having had my share of problems purchasing renewals I finally found a solution that works. I am able to log in easily and purchase my airtime and add it to my phone quite simply.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    I90 day plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered quick and it is what it says it is. 90 day plan makes me not have to think about it every month. If you use the phone often 120 minutes won't work for you

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Katherine from TracFone Wireless. Thank you so much for taking the time to leave us a 5-star rating. It is much appreciated! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these cards to keep my young sons phone active in case of emergency or when taking with him to practices where I have to leave for short period of time. It’s nice to have something affordable for people who just need a phone for emergencies or here or there.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for choosing our service. We look forward to keep doing business with you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You get what you need ♫

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what i needed and it was convenient. Found my email right away.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mark from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trac minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Just call the number, answer questions and done!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Price for emergency kids phone line

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Economical Selection for 2nd phone or kids phone for emergency use only. I keep purchasing it especially if I have $5 rewards certificates from other purchases to keep the phone line active.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your purchase. Should you need further assistance, please do not hesitate to contact us. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prepaid tracphone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the convenience of ordering the digital version of this card from Best Buy. They just email you the code that you load into your phone. I really like Tracphone and have used them for 10 years now.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Digital downloads are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this every 3 months. Never have had any issues and the digital download always comes quickly.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thanks for the feedback and purchase. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

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