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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

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94%
would recommend
to a friend

Customers are saying

Customers love the $19.99 Basic phone, 60 minutes for Talk, Text & Data 90-Days Prepaid Plan, particularly praising its ease of use and affordable price. Many find the talk time sufficient and appreciate the overall performance of the plan. Email delivery is also noted as quick, while a few customers reported issues with compatibility and activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 422 reviews
  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the card for 60 minutes which last for 3 months.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Junry from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    The best way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tracfone. I buy minutes when i need them. The 200 minutes card is more than enough to use when i am on the road.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi . This is Arianne from TracFone Wireless. Thank you for your perfect rating and feedback about our service. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use minutes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice basic easy-to-use plan minutes are very important especially in an emergency I am so glad this small package was available for our elderly family member

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the perfect rating. We truly appreciate it. We are glad to know that you are satisfied with our product. Have a great day. tracfone-wireless

  • Rated 5 out of 5 stars

    No Tracfone Contract

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add the service minutes to my Tracfone account and no worries about adding additional time/minutes for 1 year!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your feedback and perfect rating. Should you need assistance, please let us know. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone card was a slight saving over buying one in the grocery store (which seems to sometimes be out of stock on these). I'll probably get my next one here, too.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for using our service. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and added to my plan without any issues.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. Apologies for the inconvenience. Allow us to help you out. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not bad for the price. Will buy again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value and good for an emergency phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for an emergency phone. Setup was mostly problem-free. One issue that came up when ordering this from Best Buy was that the URL I received with the code did not work with the Firefox browser and I had to switch to Chrome. Good to know for others who might have this issue.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for taking time leaving such a positive review. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Pajama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a card from Best buy is easy. I enjoy my TracFone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for low volume user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a senior for low volume usage. Cheaper than traditional cell phone account and perfectly adequate for this purpose, thought without the smart features.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're glad that you're satisfied with our product and service. Thank you so much for your 5-star review. We appreciate your business and trust. tracfone-wireless

  • Rated 5 out of 5 stars

    tracfone works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for me every year, just enough minutes great service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Joel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Flexible options here.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is the best prepaid phone service. By the way if your wondering this includes service for Talk,Text,and Web. Many flexible options makes this the best in prepaid phone service Period.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Katrina from TracFone Wireless. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to keep doing business with you. Have a great day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery of this card was quick and easy. Much easier than actually buying a card in a store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the feedback and excellent rating. Should you need further assistance, please contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who use their phone mostly within wireless range, this is the perfect option. You get to keep your number while still having the portability of a smart phone. You can always add some minutes on the Tracfone website if needed. On the downside, Mint Mobile is looking like a very attractive option, especially if you tend to use a lot of talk minutes. Currently testing the Mint Mobile service and will probably drop Tracfone in the not to distant future.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thanks for your rating and feedback. We truly appreciate it. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ONLINE PHONE CARD REFILL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT ONLINE 15MINUTES THEY SENT PIN TO EMAIL EASY .VERY NICE

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ryan from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to go into a store every few months to buy a tracfone card to add airtime to my phone; this time I bought digital version on line and activated by phone.....much easier this way.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for giving us a perfect rating. Remember that we are always here whenever you need us. Have a nice day. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tracfone card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy for last minute resolve. Forgot again to purchase in store , so buying online at Best Buy came in handy , to avoid no phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you so much for the encouraging star ratings. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    TracFone 19.99 Basic Phone Card-digital delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using a TracFone for an extra," just in case it's needed phone" and I always get my service time cards through Best Buy online. It gets delivered digitally to the email almost immediately and it is really a "seamless, easy to get when needed" purchase with Best Buy's quality online service and website. Never had a problem or issue with any of Best Buy's digitally or electronically delivered purchases. This basic card keep the phone "in service" for use for 3 months, sometimes I buy two at a time and always mark my calendar before the service time is up to avoid the TracFone number being deactivated.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone minutes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can buy for one year the minutes for $99.00

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Prepaid card

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about a monthly bill. Minutes carry over every month, if you don’t use them.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We are really glad that you like our phone. Your support and voice are very important to us. tracfone-wireless