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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

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94%
would recommend
to a friend

Customers are saying

Customers love the $19.99 Basic phone, 60 minutes for Talk, Text & Data 90-Days Prepaid Plan, particularly praising its ease of use and affordable price. Many find the talk time sufficient and appreciate the overall performance of the plan. Email delivery is also noted as quick, while a few customers reported issues with compatibility and activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 422 reviews
  • Rated 4 out of 5 stars

    Trac Fone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trac fone minutes. Bought this online. No one at the store nor the trac fone could figure out how to download the code. We spent over 4 hours with several techs and people. Was EXTREMELY frustrating.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for the feedback and rating. We're so sorry for the bad experience. For us to help you, please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect for Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 82 year old mother who was getting minutes every 3 months, now she’s set for the year and is cheaper in comparison.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're glad to hear that. Thanks for your recent purchase. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    The only alternative in these times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some miserable reason, finding physical tracfone cards at regular stores are becoming more-and-more difficult if not rare to find and purchase. Ordering the digital versions off Best Buys is our only reliable option these days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating. You may also purchase a service plan by texting the word BUY to 611611. In case you need assistance, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day. tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Ok Hey Man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A OK Thanks Super Wonderful I see and feel all swell as lfe is swell and A Ok Man

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Franz from TracFone Wireless. Thank you for the feedback and the perfect rating. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be easier to use don't have to use the card you normally have to buy. They send the code you can add to your phone so easily.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you have inquiries or concerns, please do not hesitate to contact us. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Email transaction

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email Phone Card Transaction, always - seamless...

    I would recommend this to a friend
    • Brand response from TotalWireless
      Posted .

      Hi. This is Dianne from Tracfone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our overall services. Thank you for choosing Tracfone Wireless. We look forward to continuing to provide you with great service totalwireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Very Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with the email option. This is so much more convenient then having to go to the store to purchase or wait for delivery. No issues with the codes.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are happy to hear that you did not encounter any issues with purchasing and adding the codes. Thank you for the excellent rating and feedback. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TracFone card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy email me the card the same date I ordered online. It is very easy to activate it on the phone. Just need to follow the instructions and that's all.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your recent purchase. We look forward to keep doing business with you. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decision on this purchase along with the phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone got to love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone you just have to love them. No contract and only buy when you need to. I will be with them another 15 years or more.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Marco from TracFone Wireless. Thank you for taking time to share your experience with us. We are happy to know that you are satisfied with our service. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone Card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy. It was quick. The time was added to phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      HI. This is Francis from TracFone Wireless. Thank you very much for your 5-star review! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    convenience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find these cards to be a good deal and I can get them digitally sent to me so it saves me a trip to the physical store if I don't need anything else!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are delighted to hear that. Thanks for the feedback and wonderful rating. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    Online Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to purchase via the Best Buy online store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchased a Tracfone 60 minutes phone card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the virus going around this was a great experience to be able to make a purchase and being sent an email with the validation number so simple and great.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Katrina from TracFone Wireless. Thank you for giving us such positive feedback. It really helps us to keep going and delivering the best. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Great savings on cell phone bills

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tracfone cards. They save me so much money. I don’t have a monthly cell phone bill. I just buy this card as I needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to activate I had no problem at all. I’m relieved it was not a pain. Next time will be even easier!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Cristy from TracFone Wireless. Feedback from our customers is important to us. Your support and voice are very important to us. Thank you so much for the star ratings! tracfone-wireless

  • Rated 5 out of 5 stars

    Worked right away!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy has this available as an e-card so can stay in and add it to my tracfone.... and it adds 3 months instead of one! Whoohoo!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you so much for giving us the opportunity to service your cellular needs. Your support and voice are very important to us. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great for elderly people stuck in a retirement that need to contact family.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my trac- phone for emergencies. Soooo much less expensive than a plan! Would recommend if you do not use your phone 24/7.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for choosing our service to provide your cellular needs. We appreciate your business with us. Have a great day. tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone phone card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and add to my phone.. Minutes were added within a few minutesĺ

    I would recommend this to a friend