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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 397 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the great value for the price of this prepaid plan. Positive feedback also highlights the convenient email delivery and sufficient talk time for most users. While some mentioned challenges with activation, the overall experience with the plan's minutes, text, and data allowance was largely positive. The 90-day plan duration is also seen as a convenient option by many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 397 reviews
  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    phone card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone for years and love it. Would not use any other.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you the 5-star rating and amazing feedback. We truly appreciate it. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ttakphone Minutes added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it easy to get minutes From the web site the other day

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the 5-star rating and positive feedback. We truly appreciate your business with us. Have a good day. tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the email with the tracfone code within minutes.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    convenient card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy to purchase and top up my tracfone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both have Tracfones. We like the service and reliability. The 1 year refill cards are great, buy it once and no payments for another year. No monthly phone bills! It really is the best deal for cell phones.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you so much for the positive rating and feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable, easy to purchase online

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable discounted price online. Redemption code sent by email.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    tracfone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price; would buy it again and again

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We sincerely hope you are satisfied with your purchase. Thank you for your business and trust. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine. Tracfone works good for what it is. Glad i ordered it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you so much for your review. We're happy to hear you had such a great experience. We truly appreciate your business, and we're so grateful for the trust you've placed in us. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful since Tracfone stopped allowing you to buy directly from their site unless you buy a plan from them. Thank you!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    Basic phone card. Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for a basic phone card. Takes a few minutes to activate but it is a good deal .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for using our service. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Trac phone card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great minites bought 400 got another 400 great value

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for the star ratings. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy these all the time so easy to do and very roast to receive

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for giving us five stars. If you need assistance, please don't hesitate to let us know. Have a wonderful day. tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code is sent by email, and gets there pretty fast.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're delighted to hear that. Thank you for the excellent rating. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Budget calling card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use TracFone as a back up phone for my kids at home, Best Buy has great service by sending me the code shortly after I made the purchase. I’ve been using TracFone for a few years now never had issues with it. Would definitely recommend as a budget Or back up phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for taking the time to rate us. In case you need assistance, please let us know. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go Digital!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy way to keep my child's phone connected

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. tracfone-wireless

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to redeem my phone card, but at the end all turned out fine.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save a trip to the store!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for renewing the phone service without having to go to the store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Cristy from TracFone Wireless. Thank you for choosing us to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Data

    Rated 4 out of 5 stars

    Tracfone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone is easy and works out well for me as I don’t use hardly any data

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're glad that you're satisfied with our product and service. Thank you so much for the positive feedback and rating. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and got the code within an hour emailed

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for rating us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy to use got fast from Best Buy thank you

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that. Thanks for the excellent rating. Have a wonderful day! tracfone-wireless

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