Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 397 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the great value for the price of this prepaid plan. Positive feedback also highlights the convenient email delivery and sufficient talk time for most users. While some mentioned challenges with activation, the overall experience with the plan's minutes, text, and data allowance was largely positive. The 90-day plan duration is also seen as a convenient option by many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 397 reviews
  • Rated 4 out of 5 stars

    Works well for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need, which is keep a back up phone available for the times AT&T fails in my area. I wish it were half the price.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for taking the time to provide us an excellent rating and feedback. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Have a good day. tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone digital prepaid card

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. I have purchased these phone cards before and will keep on buying.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for your purchase and for using our service. We are happy to know that you are happy. It is our pleasure to service your cellular needs. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very quick and easy process. It took about one hour to get the email.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you so much for the perfect rating and feedback. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone 1 year phone card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine ! The best buy around ! No pun !!!!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for taking time leaving such a positive review. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for using with a burner phone. Cheapest option I can find.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're glad that you're enjoying our products and service. Thank you for the positive feedback and 5-star rating. have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for my all of my 12 year old sons needs.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are truly grateful for your business and trust. Thank you so much for the positive feedback and 5-star rating. It helps us keeps going. Have a beautiful day. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone cards are priced the same at Best Buy. You can a digital code.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. tracfone-wireless

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value as always. What can you say about it??

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're glad that you like our product. We are so grateful for the pleasure of serving you and hope we met your expectations. Thank you for your business and trust. tracfone-wireless

  • Rated 5 out of 5 stars

    5/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value if you're not worried about cellular data

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for the 5-star rating. We appreciate you for sharing your feedback. If you need any help regarding our products and services, just feel free to let us know. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, I would recommend this product. .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for the excellent rating and wonderful feedback. Should you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be an actual card not an email digital card

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day. TracFoneWireless

  • Rated 5 out of 5 stars

    great deal from tracfone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a tracfone, this is a bargain to extend your coverage!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking time leaving such a positive review. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Quick and Easy Top Up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital delivery of the Tracfone minutes was quick and easy to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the positive feedback. We appreciate your business, and we'll do our best to continue to give you the kind of service you deserve. Have a beautiful day! TracFoneWireless

  • Rated 5 out of 5 stars

    easy process for an easy product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward.... retail purchase... no discount, no hassle.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging star ratings! tracfone-wireless

  • Rated 5 out of 5 stars

    Love tracfone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tracfone because minutes and data always roll over

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for your love. Your support and voice are very important to us. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    It's a text card!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay! This text card works great. I love it a lot!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for taking the time to provide us an excellent rating and feedback. We truly appreciate your business with us. Have a great day. tracfone-wireless

  • Rated 4 out of 5 stars

    Good Card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Card was good.....................................

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for the star ratings and feedback. Your support and voice are important to us. Have a nice day! tracfone-wireless

  • Rated 3 out of 5 stars

    Minutes Could be better explained

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to interpret the Phone Plans. My phone ran out while in conversation .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue and help you out. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 4 out of 5 stars

    Sooner than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure how long it might take to get, but came shortly after ordering. Thumbs up!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're delighted to know that. Thanks for the feedback and excellent rating. Have a wonderful day! tracfone-wireless

  • Rated 3 out of 5 stars

    What the heck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time receiving the minute card on line cause they didn't even activated the minute card.took way too long to get it activated.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Our sincere apologies for the inconvenience this has caused you. For further assistance, please chat with us at https://www.tracfone.com/support/contact-us, so we can provide a thorough explanation for this issue. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

Sponsored