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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 414 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the value for the price of the $79.99 Basic phone prepaid plan. Many customers find the talk time sufficient and appreciate the quick email delivery of the minutes. However, some customers have experienced compatibility issues and difficulties with activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 414 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tracfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy way to keep your Tracfone service going for three months. Just add a ninety day card anytime. I love being able to recharge my phone service quick and easy online. I like not having a large monthly bill.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good option to refill your Tracfone service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refill card for my daughter's Tracfone. It then took a few minutes for Best Buy to send the email with the code that I had to redeem at Tracfone's website. Everything worked well and her account was credited with extra 90 days of service. One can see that if you purchase 4-90 days refills, you'll get cheaper that if you buy a 1-year refill. Highly recommended!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a smooth experience with our product and overall services. If you need assistance, please don't hesitate to reach out to us. tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Tracfone $39.99 Basic Phone Plan -Digital -email

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using a Tracfone for years. Always bought the phone plan minute cards to put into my phone at stores. The first time I used the digital email delivery was with a $10 data card. Small price to try out digital email delivery, if it didn't work. Had no problems. The second time was with the 200 minute card at $39.99. Everything went well, without a hitch. Very pleased, no complaints at all. I do recommend it. What is also nice is that I don't have to shop around in store for the cards.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was a very good gift purchase for a relative. I don't have to worry for quite a while that there will be a problem! A perfect fit for my plan.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      HI. This is Francis from TracFone Wireless. We are really glad that you like our phone. Your support and voice are very important to us. tracfone-wireless

  • Rated 5 out of 5 stars

    One of the Best Low Cost Phone Plans Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months of phone service for $19.99. 60 mins, 60 texts, and 60 mb web included or tripled if eligible. If you are not a big user this is great and I can always buy more mins, texts or web if needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Good Card if your Smart Phone adds Minutes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 60 minute card works great I have an older iPhone that gets triple minutes, text and data.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for the feedback about this plan. We are happy to know that you are satisfied with our service. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    A good value with light phone use...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you only use your phone every once in a while. These 60 min. cards are a good value because they last for 90 days. The minutes carry over when you buy the next one.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. Thank you for the feedback and the perfect rating. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tracfone phone card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order. Within minutes had e number to enter card and minutes added

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect. Exactly what it says on the tin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. I buy these for my grandfather, there's no other cellphone plan he's interested in purchasing at this point.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Tracfone Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to refill my plan online with this tracfone email delivery! Reasonable monthly costs and no hidden costs.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ramel from TracFone Wireless. Thank you for the feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone minutes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add minutes. Just call the number provided and use the code that is provided. Saved time going out to store to buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Dianne from TracFone Wireless. Thanks for the 5-star review! We're pleased that adding minutes is a breeze for you. We strive to make managing your Tracfone service as easy as possible. TracFoneWireless

  • Rated 5 out of 5 stars

    phone card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ai order these phone cards for one of my residents every three months and she just loves that it gives her plenty of minutes that actually have been adding up because she doesn't use her cell phone a lot but is always happy that the price stays the same and the service is. wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepay phone card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping was easy and no hassle email to get receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad they have these cards at BB otherwise I would have to go to a brick and mortar store and it is very easy to activate, just be patient, everything will come through. Just make sure it transfers to your phone, I have not had it take over 25-30 mins for the completed transaction

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value and easy to use refill cards

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone is a great value to help get lower cell phone bills. Easy to use refill cards and carryover of texts/data/minutes when using these cards. $19.99 for 3 months of phone service is great.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. We look forward to keep doing business with you. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Delivered just in time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast digital delivery. Bought this 11:409pm to avoid loosing the carry over from tracfone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick these up for the grandma every 90 days to keep her phone running. Great, cheap and easy to reload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    90 day Tracfone digital card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone 90 day digital card is a fast and convenient way to add time, data, minutes, and texts to your current tracfone. You do not have to leave home to buy a card.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're always working hard to improve our products and overall services. Thank you so much for giving us the opportunity to service your cellular needs. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    E-Trac Phine Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase on website, great customer service when i contacted with a question.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST DEAL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that this is the best deal on a prepaid card plan.I looked all of them over and this is the best.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We're delighted to hear it's meeting your expectations. Thank you for your feedback. tracfone-wireless

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