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$99.99

Customer reviews

Rating 4.7 out of 5 stars with 420 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the value for the price of the $79.99 Basic phone prepaid plan. Many customers find the talk time sufficient and appreciate the quick email delivery of the minutes. However, some customers have experienced compatibility issues and difficulties with activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 420 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not bad for the price. Will buy again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Prepaid and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my prepaid TracFone cards from Best buy. Their prices are reasonable and only one of the few places that I can get a card that lasts a whole year with unlimited calls and texts.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Digital TracFone Phone Card

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I purchased digital Tracfone prepaid card. Usually like to have it mailed to me. But it was quite easy to install and plan on purchasine another digital again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're happy to hear that you're satisfied with your purchase. Thank you for the positive feedback and 5-star rating. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Talk time

    Rated 5 out of 5 stars

    The best way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tracfone. I buy minutes when i need them. The 200 minutes card is more than enough to use when i am on the road.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi . This is Arianne from TracFone Wireless. Thank you for your perfect rating and feedback about our service. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    tracfone works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for me every year, just enough minutes great service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Joel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Happy with service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a prepaid account, $80 a year. Works great just wish it came with more data. Only $10 for 3 GIG, not too bad. I earn reward and get 3 GIG for free every 4 refills.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use minutes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice basic easy-to-use plan minutes are very important especially in an emergency I am so glad this small package was available for our elderly family member

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the perfect rating. We truly appreciate it. We are glad to know that you are satisfied with our product. Have a great day. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone card was a slight saving over buying one in the grocery store (which seems to sometimes be out of stock on these). I'll probably get my next one here, too.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for using our service. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ONLINE PHONE CARD REFILL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT ONLINE 15MINUTES THEY SENT PIN TO EMAIL EASY .VERY NICE

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ryan from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone minutes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can buy for one year the minutes for $99.00

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery of this card was quick and easy. Much easier than actually buying a card in a store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the feedback and excellent rating. Should you need further assistance, please contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value and good for an emergency phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for an emergency phone. Setup was mostly problem-free. One issue that came up when ordering this from Best Buy was that the URL I received with the code did not work with the Firefox browser and I had to switch to Chrome. Good to know for others who might have this issue.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for taking time leaving such a positive review. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked like it was supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and fast to set up went on website to setup quick and easy

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Flexible options here.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is the best prepaid phone service. By the way if your wondering this includes service for Talk,Text,and Web. Many flexible options makes this the best in prepaid phone service Period.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Katrina from TracFone Wireless. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to keep doing business with you. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Prepaid card

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about a monthly bill. Minutes carry over every month, if you don’t use them.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We are really glad that you like our phone. Your support and voice are very important to us. tracfone-wireless

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who use their phone mostly within wireless range, this is the perfect option. You get to keep your number while still having the portability of a smart phone. You can always add some minutes on the Tracfone website if needed. On the downside, Mint Mobile is looking like a very attractive option, especially if you tend to use a lot of talk minutes. Currently testing the Mint Mobile service and will probably drop Tracfone in the not to distant future.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thanks for your rating and feedback. We truly appreciate it. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tracfone card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy for last minute resolve. Forgot again to purchase in store , so buying online at Best Buy came in handy , to avoid no phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you so much for the encouraging star ratings. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have no problems when I order this item this way

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to go into a store every few months to buy a tracfone card to add airtime to my phone; this time I bought digital version on line and activated by phone.....much easier this way.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for giving us a perfect rating. Remember that we are always here whenever you need us. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    TracFone 19.99 Basic Phone Card-digital delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using a TracFone for an extra," just in case it's needed phone" and I always get my service time cards through Best Buy online. It gets delivered digitally to the email almost immediately and it is really a "seamless, easy to get when needed" purchase with Best Buy's quality online service and website. Never had a problem or issue with any of Best Buy's digitally or electronically delivered purchases. This basic card keep the phone "in service" for use for 3 months, sometimes I buy two at a time and always mark my calendar before the service time is up to avoid the TracFone number being deactivated.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day! tracfone-wireless