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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 457 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 457 reviews
  • Rated 5 out of 5 stars

    Excellent Instsllation Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came to install my treadmill were professional, friendly, and efficient. They observed all Covid safety protocols and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proform2000 installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent knowledge on putting treadmill together. Did not have to read instructions. Had it all in their heads. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Treadmill

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Treadmill works great so far, the guys that delivered and installed it were friendly, courteous and did a good, clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total necessity!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did no damage even though they brought it to the basement and it was so nice to not have to worry about putting it together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homefittness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure and fun to have the Installers do all the set up. They were professional, fast and cleaned up after they finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best assembly team ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and Armando delivered treadmill and were extremely competent assembling the “million” pieces. We were very impressed with their teamwork, knowledge and clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmills

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's were very professional and clean. They made sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the Geek Squad. Excellent service. Highly recommend the Geek Squad to install and assemble your merchandise if you cannot do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers called ahead & showed up on time. Very professional crew. They installed my treadmill quickly and correctly. Definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Team

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had treadmill deliveted and setup. Timely and reliable team that brought it and installed. Both were extremely professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that set up my treadmill were very courteous. They were very efficient and finished ahead of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts to the Treadmill , DW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The parts were organized in 1 box, instructions were easy to follow, the Best Buy installers were outstanding, professional and got the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Delivery and Installation Crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew for my Treadmill were professional, knowledgeable and fast. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the installation team who came over . They cleaned everything on the way out and helped us set up everything before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved call the night before, came as expected. Team was very courteous and assembly complete, with testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill Install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly team was prompt and professional. Completed install in reasonable time and cleaned up all packing materials immaculately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t realized my treadmill was so sturdy and big. The tech put it together and cleaned up. He was patient with me on showing me all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient, and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick setup up of a very large treadmill. Super friendly installer. Everything worked first time, every time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation not completed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys worked about 1hr putting the treadmill together. All was perfect, however they left all the pallets and the huge box for us in the garage. We thought that removal of this was part of the job. We waited 2 weeks to hear back from Best Buy after we complained, but no response from either Best Buy or the Geek Squad. Finally, my 73yr old husband and myself spent an entire day, cutting up all the cardboard and those huge pallets for the garbage. We thought we had paid for a complete service, but only got half if what we paid dearly for.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cynthe. Thank you very much for sharing this with us. I'm sorry to hear that the installation team left a mess behind. That's definitely not the level of service we aim to give you. We greatly appreciate this feedback and will do what we can to implement it. I hope the treadmill works very well for you! Please let us know if you need anything else.

  • Rated 5 out of 5 stars

    Pro form

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and had it set up and running very quickly. They cleaned everything up and were very courteous.

    I would recommend this to a friend