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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 124 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the Device Security Antivirus Protection for its overall performance, protection capabilities, antivirus performance, and device support. Users appreciate that it works on multiple machines and provides great protection for their computers. Some users have reported issues with the download process, encountering error messages during installation. However, many are pleased with the ability to cover their phone, laptop, and PC with this software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-124 of 124 reviews
  • Rated 1 out of 5 stars

    “AUTO RENEWAL” A gift that keeps on taking…..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this program from Best Buy, keep track of your annual “Auto Renewal” subscription. They will continue to bill you even after you stop using this program. 2nd year in a row that this has happen. Buy directly from the software company, not from Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Thanks for sharing your feedback about the renewal process, Autorenewal. trend-micro

  • Rated 1 out of 5 stars

    trend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this, too many pop ups everytime I do something

    No, I would not recommend this to a friend
  • Cons mentioned:
    Download process

    Rated 1 out of 5 stars

    UPSET

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience, I can't download it. I've tried multiple times and now I have to call Customer Support and pray they can help.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are having trouble installing the Trend Micro software, Jesus46. We hope the customer support agents are able to help you get the software installed on your computer. trend-micro

  • Rated 2 out of 5 stars

    Was free with computer but too many pop-up notices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many annoying pop-ups. I finally uninstalled and quit it. I choose another security option for my computer.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you chose to use a different security program, MaplewoodShop17. trend-micro