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Customer Ratings & Reviews

Model:
TRE021800F916
SKU:
1688969
Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 141 reviews

Rating Filter

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88%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its reliable protection, easy installation, and being offered for free with a purchase. Users feel a peace of mind knowing their computers are safe and appreciate that it does not slow down their computers' performance. However, some users question its necessity as they believe Macs are not susceptible to viruses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 141 reviews
  • Rated 5 out of 5 stars

    Excellent software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with this security software! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get any bad viruses during this time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten another virus since u put this on my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me an ease of mind every time I enter personal information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used multiple years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the one security program I trust for my computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet security. Would buy this one again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it cause I can use it with my Mac book and my I Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful with me!! fast access very secure system!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't load it on any of my MACs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't load this softeware to my mac computers, pain in the !!!!!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're extremely sorry to hear that you are having troubles installing your Trend Micro Internet Security for Mac on your computer. Please let us help! Give us a call and we'll get your Mac up and running with your security installed. trend-micro

  • Rated 1 out of 5 stars

    Not a useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a useful product as install appears to be complicated.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that the installation process feels complicated. We promise you that it's actually very easy! Give us a call and we can help you get set up. trend-micro

  • Cons mentioned:
    Macs don't get viruses

    Rated 1 out of 5 stars

    Worthless software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offering - while free from Best Buy - was worthless to me because my new MacBook Pro does not have an internal CD/DVD drive to load it...

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Don't forget that you can download your Trend Micro security software from the website listed on the package, Walt. This is the fastest and easiest way to protect your new MacBook Pro. trend-micro

  • Cons mentioned:
    Macs don't get viruses

    Rated 1 out of 5 stars

    never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never installed this product on my Apple computer cause I didn't need it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you chose to not try your Trend Micro Internet Security software on your Mac, docklord. Though there may be fewer viruses on those computers, there are still many ways that your personal information could be taken or used. Trend Micro keeps the bad stuff out AND the good stuff in. trend-micro

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    I have a mac thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mac so I won't be using this piece of junk program.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't plan to take advantage of your Trend Micro subscription to protect your Mac, Jerm. With an increase of the number of attacks on Mac computers, this is a good opportunity to protect that computer and personal information. trend-micro

  • Rated 1 out of 5 stars

    Too expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this might be great data protection but it is only free for 6 months and then you have to pay for the service. When you are on a limited income you have to choose which is best for you - this was not a good fit for us.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We hope you get the most from your 6-month trial, jdahls2225. trend-micro

  • Rated 1 out of 5 stars

    Love Trend wrong CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new laptop and the Salesperson sold us a Mac Trend which somehow they installed on an ENVY and the other 2 "free" installs obviously will NOT work on our other PC's.

    I would recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      If you go to the website listed in the box, you can download versions of Trend Micro for your other PCs, Ratsycats. trend-micro

  • Rated 1 out of 5 stars

    was toast so I can not complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unnecessary antivirus for me because now I use other free, but easy installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with Webroot. I asked for my money back because I was unhappy with services and customer support. I then bought Trend Micro Internet Security. So far I am very happy! After installing it I got a message that said something about contacting customer service if problem persists. If you get that message wait about 45 minutes before calling. I called and was very happy with their service. It was pretty fast and they were helpful. But, when I started talking to them the program authorized so I really didn't need to call.

    I would recommend this to a friend
  • Cons mentioned:
    Customer support

    Rated 1 out of 5 stars

    Worst support in industry-Prepare for long waits

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to install update for product renewed for 3 years. Told serial number was incorrect. Verified serial number from product box, Trend Micro Website and Geek Squad - still incorrect. More than an hour on hold with bad elevator music. Don't waste your money or your time. Buy a product from a company who can support it such as Malwarebytes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free Software does what it is supposed to do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiis was a free 6 month version of the software. I applaud Best Buy teaming up with Trend Micro to make sure every computer purchased at Best Buy leaves the store with internet protection. Of course you still need to install it to work, but that is not a real problem. I routinely use Norton on my machines, but decided to give this product a spin. So far it has seemed to work well and I am not missing Norton at this point. In six months i will need to make a decision about which product to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    standard coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product offered exactly what you would expect from a security software package.

    I would recommend this to a friend