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Customer Ratings & Reviews

Model:
TRE021800G300
SKU:
5507600
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Customer reviews

Rating 4.2 out of 5 stars with 2962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,962 reviews
  • Rated 3 out of 5 stars

    Great for security purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we made the purchase. Always important to protect your devices while on the web.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really use this product so of it expired on me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good interface, unfriendly, but Didn't detect the the worm/virus i had on my computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure about the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if the product is working. I can not see if the security is running.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This was free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not speed up my slow computer. Do not like auto renew for service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good piece of software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good softy so far. I like the ease of interface and it is straight forward to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but never get to use it yet however it is prefect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed this yet. I plan on going to Best Buy so they can assist me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose not to use this item. Was a nice added bonus to my purchase though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry, I do not think I need this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but I do not think I need this one. I will be taking it back to the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    we have not installed this since we have another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with purchase, haven't used it as we have another software already in use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided not to use this software which came with the laptop purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to install the software because the computer didn't work

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that your new computer didn't work, Deneen. We hope you have the chance to try your Trend Micro Internet Security subscription on another computer. trend-micro

  • Rated 3 out of 5 stars

    Good Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is good but the auto renewal without knowing is not great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This free trial came with my computer purchase. It's ok but I won't continue it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was giving no instruction for what it was used for. Just noticed it in my box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pop ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a lot of pop ups associated with this protection plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me money & I’m worry free from anything that would harm my laptops

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Caused problems with phone security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we didn't pay for this (it was part of the bundle) because it caused problems with the phone's built in security. We had to take it back to the store to get it unistalled. The nice part is that the staff at Best Buy are very easy to work with.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you had issues running Trend Micro on your smartphone, Gramma. Make sure you are only using 1 security program at a time to ensure the best security for your mobile device and computer. trend-micro

  • Rated 3 out of 5 stars

    Anti virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the table we bought for are to help with homework

    No, I would not recommend this to a friend