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Customer Ratings & Reviews

Model:
TRE021800G300
SKU:
5507600
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Customer reviews

Rating 4.2 out of 5 stars with 2962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,962 reviews
  • Rated 3 out of 5 stars

    It’s an ok software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok software cannot judge more on it.......!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't see a difference it was free so it was worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install, easy steps to follow, good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    normal antivirus, average, ,,,,,,,,,,,,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the phone but I don't think it is necessary.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is trusted well known software that works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free anti virus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have antivirus software, this will do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with a laptop that I purchased works as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet Security 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet security does its job. It works great for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Received it with my phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really find this to be necessary.. but helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is great and good protection on computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use - does not work on Apple iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use since it does not work on Apple products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Would recommend to others to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not use the antivirus already a suite package.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Windows Defender preferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why use an item that pushes so hard for renewal when Windows Defender is free and already on the system but blocked out by these other antivirus programs to keep others who don't know about it in the dark. As a student, every penny counts...literally

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We understand the predicament, Sdsurfer77 and we're glad you continue to keep a security program on your computer at all times. Windows Defender is not a bad option but there are many other programs out there – like Trend Micro – that have been working exclusively in the security industry for almost 30 years and have top-rated protection for your personal computer. We hope you enjoy it while you are able. trend-micro

  • Pros mentioned:
    Free

    Rated 1 out of 5 stars

    Didn't try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included free and after listening to some folks at the store it didn't seem worth loading it for the free six months. I went with AVG instead, free and has always worked for me

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were dissuaded from trying your complimentary Trend Micro security subscription, Salong. We hope you reconsider and see how you like it. trend-micro

  • Rated 2 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with every purchase of a new computer at BB. I install it, find that I like my free AVG better especially since I have to pay for this later. Just not with it when there are other great basic and free alternatives out there.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      While there are many security programs available for free, aehyde, many of them do not offer the same level of protection that you can get from a company like Trend Micro. We hope you consider getting the most of your Trend Micro Internet Security trial subscription. trend-micro

  • Pros mentioned:
    Free

    Rated 1 out of 5 stars

    Did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product free with purchase of an ipad. Already had subscription to another product so didn't get to use this since there is a time limit for installation. Too Bad!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not using your complimentary Trend Micro Internet Security subscription for your iPad, Redhead. Don't forget that your subscription can also be used to protect Android devices, iPhones, and both Windows and Mac computers. We hope you give it a try! trend-micro

  • Rated 2 out of 5 stars

    after 4 days allowed trojan into laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought a new laptop and first thing we did is to try to protect it but it only took 4 days to get infected by a bad trojan who was able to get control of it TERRIBLE!!!!! it doesn't protect I don't recommend it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about this experience, tammyktb. This is definitely not normal for a computer protected by Trend Micro. We hope you allowed us to help you remove the program and get your computer up and running again. trend-micro

  • Rated 2 out of 5 stars

    doesn't block pop ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I am using the internet some sites have a pop up that makes my phone vibrate. I was hoping this product would help decrease that. Instead it questions every time I connect to Wi-Fi and says I need more memory.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro Internet Security can help control pop-ups on a computer but there are some limitations to what kinds of pop-ups can be controlled on a smart phone. trend-micro