Customer Ratings & Reviews
- Model:
- TRE021800G300
- SKU:
- 5507600
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.
This summary was generated by AI based on customer reviews.
Trend Micro Internet Security 2017 (3-Devices) -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new IPhone 7 Plus and this was provided free. I was not a fan of this prodcut. While it scanned as advertised, it also slowed up my MAC. I would not recommend this prooduct.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel the Trend Micro program on your Mac computer interfered with its performance, lacydawn1. You can try to adjust the settings to improve your computer's speed.
Don't know, can't get to down load on computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several times to load this program with my codes on the web directory on directions. Couldn't get it to work. Geek squad put me on a 30 to 45 min. Wait. I just hung up!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are experiencing difficulties with your installation, 121762. Be sure you are downloading the file from and following the instructions on the website that is listed inside your Trend Micro Internet Security box.
Charged for the "free security"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my laptop and was told by the employee it was free but the total before was $587 and the total after they added the free internet security was $562 Don't be scammed by "free"
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please contact Best Buy. There is a free trial subscription available with the purchase of some laptops. It may have been a miscommunication during checkout.
it would not install on my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though it was nice that I got it for a free trial offer but after several attempts it would not install kept on getting error messages....it was an OMEN that it just wasn't for me
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulties during installation, tjupjr. We'd love to help you out.
My experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no idea if this is actually installed on my computer, I tried to go to the website but there was no clear instructions on what I should do, so I gave up.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there is some confusion about the status of your Trend Micro Internet Security subscription, Trainer. We can help you get up and running just give us a call.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got your email to click to install and I clicked on it, it installed it from Google play then allowed me a 4 day trial before wanting me to install.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Make sure to refer to the instructions for activating your Trend Micro account on your mobile device, Reaper. You will need to enter your activation code into the mobile app.
What the heck?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was for six months, maybe it was three. Doesnt matter because it said it was expiring within about a week and wanted me to pay more money!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the confusion, lovemyotterbox16. The subscription starts on the day it is purchased; if you received your Trend Micro security subscription over the holidays, the 6 months started then.
Confict With Programs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Presentation of the application is nice, but conflicted with some programs causing them to crash. After changing to McAfee those problems disappeared.
No, I would not recommend this to a friendDidn’t protect me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer screen went black and keeps trying to sell me a renewal after only 30 days of buying one subscription with purchase of the computer at Best Buy
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Your Trend Micro Security trial began at the date of purchase, Scammed. If you received your free trial just recently, please call to help straighten that out.
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The virus protection would not load and tech support wanted to charge me for something I already bought that should work, very dissatisfying
No, I would not recommend this to a friendMore Bloat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is just more bloat for your system. You dont need it as it slowes down your computer. But this review will most likely not be posted so who cares.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro is designed to run quietly in the background without affecting the performance of current generation computers, Sharpie.
Poor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend purchasing. My desktop and laptop have been running slow and it tends to freeze. Would not purchase again.
No, I would not recommend this to a friendComputer security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Virus did not protect my laptop and was not shared information regarding returning of product. Detail!!
No, I would not recommend this to a friendIt was free
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this product. It was free and came with my purchase so I really can't rate this product honestly
No, I would not recommend this to a friendNever installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used a similar product on my laptop and have had terrible problems with it! Constantly updating, so you are never able to use laptop!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not choosing to use your Trend Micro Internet Security subscription on your laptop, Tishrr. Trend Micro's software is designed to retrieve updates only when you are not actively using the computer, like in the middle of the night. You can also consider the mobile apps for smartphones and tablets as a way of protecting your mobile devices – those get updates just like all of your other apps.
I don't want this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want this. Make my computer cheaper instead of adding this nonsense. It's 2018. Antiviruses shouldn't cost money.
No, I would not recommend this to a friendBad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to install it utilizing the instructions provided but the download would not work, it’s a horrible product
No, I would not recommend this to a friendThrown in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They threw this in with a pc purchase, it is largely junk. If you look at statistics windows defender does a better job.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro is a leader in the computer security field, Murugu. Other programs can offer solid baseline protection but few other programs have as robust security as Trend Micro.
I can't get the trend micro product to activate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RECEIVED THIS PRODUCT AT KNOXVILLE TN BEST BUY AND IT WILL NOT INITIATE... Is there a Best Buy lock on the product?
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure to follow the steps listed in the Installation Instructions to activate your Trend Micro subscription on your Android device, EDWARDSHELTON. If you continue to have issues, please let us help you.
Best Buy and FBI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading recent stories about Best Buy and the FBI teaming up, I'll never install this software. No thanks.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .It is good to be interested in securing your personal information, Jeebs! Be assured that Trend Micro is a global security company that protects millions of users worldwide. We hope you consider us as a means to protect your personal information.