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Customer Ratings & Reviews

Model:
TRE021800G300
SKU:
5507600
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Customer reviews

Rating 4.2 out of 5 stars with 2962 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 2,962 reviews
  • Rated 1 out of 5 stars

    Lousy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sends you to a third party supplier who indicates that you need to buy software to install product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free and it didn’t work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with purchase. It didn’t work when I went to install it. Went back to Norton.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trend micro internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why use trend when mcafee comes with dell computer. mcafee is a very good program, and does not cost as much.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro is one of the world's leading security programs, bob747, with many features not available to other security software. We hope you consider trying it! trend-micro

  • Rated 1 out of 5 stars

    Have not installed to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no review for this as I haven't installed it as of yet so I don't know if it's a good product of a bad one!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We hope you install your complimentary Trend Micro Internet Security soon, Linda! trend-micro

  • Rated 1 out of 5 stars

    Redundant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed it. My ISP provides McAfee software included in my monthly fees. I choose to keep McAfee.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you do not plan to use your complimentary Trend Micro subscription, NickelPickle. trend-micro

  • Rated 1 out of 5 stars

    Don't Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awful software. It's spy-ware packaged as a security solution. Don't do it, it's not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst program I have ever used. Constant emails that mean nothing I want to cancel this program

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about your experience, duane1943. trend-micro

  • Rated 1 out of 5 stars

    did not use it that much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure why this was given as a free product with a macbook. i used 1 time for my old pc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just found out they gave me the wrong security system it was supposed to be apple not android/windows

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      You can install your Trend Micro security software on Apple products (like a Mac computer, iPhone, or iPad), Trussebony. Go to the website listed inside the box and choose the right version of Trend Micro for you. trend-micro

  • Rated 1 out of 5 stars

    Not sure if it's needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this free with a phone purchase. Not sure if it's any good, didn't use it, probably a catch.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro Mobile Security is a great tool for preventing personal data theft and monitoring the health of your phone, NikG. It will also help you save space to keep your phone working longer. We hope you consider trying it out! trend-micro

  • Rated 1 out of 5 stars

    I'm not using this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my phone. I am not installing it on my computer. I already have internet security.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are choosing to not try your complimentary Trend Micro Internet Security subscription, Karen. trend-micro

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so hard to install in my laptop . Need to take it to get installed with is so not convenient

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you found it difficult to install your Trend Micro subscription. It's possible that we could help over the phone or in an online chat session. Let us know how we can help, Cindy. trend-micro

  • Rated 1 out of 5 stars

    Would not load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to download to the computer I had just bought but the site wouldn’t let me download.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST ANTIVIRUS I EVER HAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE TERRIBLE DONT BUY PLEASE BEST BUY DONT USE ON NEW COMPUTERS EITHER ITS THE WORST

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trend Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using Panda Protection right now which is very good software and one I have used for a number of years.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're happy to hear that you are using a security program to protect your computer, Lgvelez, but we hope you consider trying your Trend Micro Internet Security subscription as well. Don't forget that Trend Micro can be used to protect smartphones and tablets as well. trend-micro

  • Rated 1 out of 5 stars

    I really couldn't tell you if it was good or bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my laptop only to find out it wasn't compatible & didn't have use for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Included with the Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have purchased this independently. It was included with the laptop. I prefer to use Webroot.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are choosing to not use your Trend Micro subscription, Pearson. We hope you considering giving it a shot. Call us biased, but we think our program better than Webroot. trend-micro

  • Rated 1 out of 5 stars

    Don't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to install on my iMac desktop. It gave me a error message that it's unable to install.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Make that you download the correct version of Trend Micro from the website listed on the box, Miche. You'll need to download the DMG file and not the EXE file. trend-micro

  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say anything about this product. I don't think I ever used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with a purchase I made. Not an item I would use myself or reccomend.

    No, I would not recommend this to a friend