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Customer Ratings & Reviews

Model:
TRE021800G300
SKU:
5507600
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Customer reviews

Rating 4.2 out of 5 stars with 2962 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 2,962 reviews
  • Rated 1 out of 5 stars

    Lasts a year only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to get a lifetime deal here. this was only a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet spyware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really use it, just an extra bonus for getting a plan thru Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are choosing to not use your complimentary Trend Micro subscription, Teearna. It really is a great program for protecting you against malware and spyware programs that are after your personal information. trend-micro

  • Rated 1 out of 5 stars

    Bad anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This won't download on my computer so I'm taking it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still In The Wrapper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this product as I have in the past actually slowed down PC

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are choosing to not protect your computer with your complimentary Trend Micro subscription, Masterick. trend-micro

  • Rated 1 out of 5 stars

    Will only use for the trial period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is in Cybersecurity and doesn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you spouse does not recommend Trend Micro. However we encourage you to enjoy your complimentary trial before deciding if Trend Micro is the best fit for you. trend-micro

  • Rated 1 out of 5 stars

    useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TBH, i never installed this. was freeware that came with my purchase.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you chose to not install or try your complimentary Trend Micro Internet Security subscription, projectorguru. We hope you reconsider. trend-micro

  • Rated 1 out of 5 stars

    Didn't need, so didn't install it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a subscription to another service, so I never used this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No need for this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with purchase free of charge, even I don't have any need for it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not interested in trying your complimentary Trend Micro subscription, Anon. trend-micro

  • Rated 1 out of 5 stars

    Slow Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can slow your computer down. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only for a month. Annoying after

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is annoying to have it especially after the trial period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather not use this, but I am keeping it around just in case.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you aren't using your Trend Micro Internet Security subscription, Jonboy. Just remember that the subscription started when you bought it; it doesn't start when you install it on a computer. trend-micro

  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible they want u to pay when u call to set up antivirus

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it came with the purchase. No real need for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this product will not install on my computer no matter what I do

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Give us a call, Ryan2077, and we'll help you get Trend Micro up and running on your computer. trend-micro

  • Rated 1 out of 5 stars

    Forced on me at the register

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want it, forced into my cart. At least I didn't pay for it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not interested in a complimentary security program for your new computer, Zeryl. We hope you consider using your Trend Micro subscription. trend-micro

  • Rated 1 out of 5 stars

    never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never even try to install in my computer, it comes for free trial.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are choosing not to try your Trend Micro Internet Security subscription, Vivi. trend-micro

  • Rated 1 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont no how to use i trow to the trash i dont no how to install

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry you chose to not install your Trend Micro security software, persy323. We can certainly help you with installation if you give us a call. trend-micro

  • Rated 1 out of 5 stars

    Don’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like this product I would not buy this no more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't bother with installing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free for 3-months... I didn't install it. I prefer another

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are choosing to not use your complimentary Trend Micro Internet Security subscription, Dianne88888. We hope you reconsider. trend-micro

  • Rated 1 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was free with my laptop. Was only for 6 months not one year

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We hope you consider installing your complimentary Trend Micro subscription, Aujo and enjoy your 6-months of top-rated protection. trend-micro