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Customer Ratings & Reviews

Model:
TRE021800G300
SKU:
5507600
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Customer reviews

Rating 4.2 out of 5 stars with 2962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 2,962 reviews
  • Rated 1 out of 5 stars

    Misleading Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only use on products bought by Best Buy! Dumb!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it used this free product because nothing is ever free

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not interested in trying your complimentary Trend Micro subscription, Andres. trend-micro

  • Rated 1 out of 5 stars

    Not Neessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was included with laptop purchase. We prefer to use WebRoot.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We hope you consider trying your complimentary Trend Micro Internet Security program, Pearson. You may find that you like it's stronger protection. trend-micro

  • Rated 1 out of 5 stars

    Trendmicro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's complicated to load onto the computer and download it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you had difficulty downloading the installation file for your Trend Micro Internet Security from the website listed in the box, Pooh. We are working hard to make the installation process as easy as we can using the tools available. trend-micro

  • Rated 1 out of 5 stars

    I do not see the need for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSFT defender is good enough. THis product is not necessary

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Microsoft's Defender provides base line protection but that security program fails to pass many of the tests conducted on security software. Trend Micro Internet Security not only passes those tests but received top marks across the board. trend-micro

  • Rated 1 out of 5 stars

    Said it was free but was charged $119.00

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it - why say something is free then charge for it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      That sounds like a question to discuss with Best Buy. The trial subscription is free with certain purchases though there is the option to pay for an upgrade to a longer subscription length. trend-micro

  • Rated 1 out of 5 stars

    useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always remove the antivirus software that comes with my pc

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you remove the security program from you computer, pablocpc. It's very important to use a security program to not only prevent infections to the computer, but to protect the personal information on the computer and the information of friends and family. Be safe out there. trend-micro

  • Rated 1 out of 5 stars

    Didn't review the summary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was exchanged for another Trend Micro product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    im not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im just simply not a fan of the emails and software

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not interested in trying your complimentary subscription of Trend Micro security, Andrew. trend-micro

  • Rated 1 out of 5 stars

    Didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work on tablet waste of time useless program

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you had trouble installing Trend Micro Mobile Security on your tablet, Nana. We'd be happy to help you out. Please give us a call. trend-micro

  • Rated 1 out of 5 stars

    Freebee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused product. It sits in a drawer collecting dust.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not interested in trying your complimentary Trend Micro subscription, Flacourse. We hope you reconsider and give it a go. trend-micro

  • Rated 1 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of this product- I prefer McFee Security

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not a fan of Trend Micro's top-rated security, yogi00. trend-micro

  • Rated 1 out of 5 stars

    It was expired , so couldn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use it it was expired , so it couldn't use it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not able to make use of your Trend Micro Internet Security software while your subscription was still active, Francis. Your subscription begins on the date of purchase. trend-micro

  • Rated 1 out of 5 stars

    No use with a macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MacBook and didn't need to use this at all.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Apple products are just as likely to suffer from identify and personal information theft, lizzy. Trend Micro for Mac can watch for programs that sneak through social media or other websites and try to take your personal information. Even if you don't use it to prevent viruses from getting ON your MacBook, you should strongly consider it to prevent thieves from taking information OFF your computer. trend-micro

  • Rated 5 out of 5 stars

    great security for new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good security software it is protecting my 3 devices without any problem I am vary happy with trendmicro services. www.trendmicro.com/bestbuy http://www.us-activate.com/eset-com/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trend Micro Internet Security 2017 (3-Devices) - A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was okay , no Top Shelf product McAfee and Symantec has been my first choice. Kaspersky also has been good, I used them all , especially Symantec and McAfee for many years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 3 out of 5 stars

    Easy to Install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install and update. good scanning while online activity but very slow while scanning the system. Draining most of the system resources.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for it being a free program I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++. It protects my pcs all the time. being using it for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program its awesome and the costumer service its perfect

    I would recommend this to a friend