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Customer reviews

Rating 4 out of 5 stars with 4056 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,056 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro offers fantastic security. It catches attachments in my email before I’m exposed to the risk of opening them. Easy to install and easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Trend Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal of the software that I have been using for about 15 years. I believe in Trend Micro. It has protected all of my computers for all these years and I will always continue to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Unnecessary

    Rated 5 out of 5 stars

    Chromebooks don't need this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need this so it was pointless to include it with a Chromebook because they come with internet security. Would have like to get something that could have been used or nothing at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard some difficulty downloading and setting up on my new laptop but the online support was helpful. I like that it highlights links (in my email) green and puts a green check next to it notifying me that links are safe.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Nice security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best antivirus to protect your devices and best buy offer free trial for initial few months to check. This is really a great to protect device as soon as you turn on your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Internet Security + Antivirus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used other security and antivirus programs in the past, but I actually think this is my favorite. It definitely has a user-friendly interface and the coverage across devices and the program's many different functions is impressive. Like other programs, it comes with pop-ups whenever a function of the program is running, but they are very minimal and in the corners and not bothersome at all. Instead, it's comforting to know that the security features are constantly working. Pro-tip, you will have to uninstall other programs in order to get this one operating to the best of its ability. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Trend Micro Internet Security Well Received by Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security has been a wonderful system for me. I like the communication and efficient services it provides. I really love this Trend Micro System and all its performances.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it free with a purchase at Best Buy. I did install it and use it but did not find it any different than any other antivirus product.

    I would recommend this to a friend
  • Cons mentioned:
    Download issue

    Rated 1 out of 5 stars

    Useless for everything but inducing migranes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this program for free with the purchase of a laptop, and it was straight up offensive. The software download took forever on my phone and my laptop. Once on my phone I started messing with it and it started messing with me. It did not work at all. Every time i tried to change a setting on it, it would ask me to log in even though I was already logged in. Not a big deal, but then it would act like it wasn’t gonna let me "log in" even though i was already accessing the functions of the software. So basically I could access the functions but couldnt change any of the functions. As I tried different troubleshooting methods, the amount of things i could even access without the thing having a meltdown seemed to degrade even more. Also, dont get me started on how convoluted their FAQs and customer support is online. It just made me even more angry. I even tried to uninstall and reinstall it multiple times with nothing helping. After reaching my wits end on my phone, I downloaded it to my computer to see if it was any different there. It seemed like there were much fewer issues, i was able to change some settings but it seemed as though the changes i made didnt do anything. The main thing I was interested in was the parental guidance settings for my kids. After getting it set up, i went to test if it was working and it didn't block or filter anything. At this point I was just done with it so I uninstalled it from my phone and laptop and forgot it even existed until Best Buy sent me a "your trial is about to expire!" email, which prompted me to write this review. I see now why they hand this crap out for free. Do not buy this. If they give it to you for free, feed it to your dog or something.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your Trend Micro software trial, ZachD. trend-micro

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my MacBook. I tried downloading the software on my iPhone as well but it is not available in America ): Also was pretty simple to install. Gave step by step directions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    free 3 mos. didn't need or want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine, but I already had yearly Norton subscription for my laptop which I can put on other computers so I didn't need it. After McAfee 3 month is up I plan to use that one, so I haven't paid too close attention to how good it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free subscription I never activated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really say much, I got a three month Free subscription which I never activated because I didn't need it. Trend Micro has a good reputation, but it still wouldn't hurt to do your own research to see if it will fill your needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trend Micro internet security/antivirus app review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when trying to load videos or attach files to outgoing email or private messages or while playing online games , experienced some lag /buffing while trend micro performed it's scans of my system ; it's advance protection for your system but you need to be an intermediate to advance pc geek to install and maintain this app ; they have a few features listed on the default dashboard that you cant use without buying an extended license so basically drumming up business to separate you from more of your money ; would only recommend this app to those you have a LOT of experience / knowledge of computers , systems , etc. or you know someone that does to help you with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Optional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free add on, probably wouldn’t purchase given windows included adequate security services

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Virus Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think its a good idea to get this even with a free trial. Especially if you have Chrome, they already have a Virus Protection, there going to interfere with one another.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ED3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that XBOX games on my PC are blocked and deleted at each installation and update. Once I figured this out, it only takes me a minute to unblock and restore. Default notifications are a bit chatty too.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Security first

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti virus protection. Got to use free for a few months, serves it’s purpose so bought it to continue having security on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Internal HD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this internal HD because I was not satisfied with the Seagate's 8TB internal hard drive. The Seagate HD was unstable so I returned it. This WD hard drive is much better from my initial testing : 1) It opens thumbnails much faster. 2) It copied files consistently around 30-40 Mb/sec even when I was downloading multiple files. 3) It stays cool around 33 deg C per CrystalDiskInfo. 4) It is extremely quiet. So, I am very pleased with this purchase. However, I had terrible experiences with multiple WD's external HD. They (50% of the units I tried) were running too hot (i.e., >55 deg C ). Seagate's external drive is much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TREND MICRO SECURITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have use on other people computer, but, Norton Internet Security has more options as a security wall to hackers if Trend Micro fail to stop them. Trend Micro is still a good protection options for shopping and against email spammers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Embedded AV is better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The integrated antivirus for Microsoft is very good and doesn’t take much of the system resources. This AV is bogging down the system once it starts scanning.

    No, I would not recommend this to a friend