Customer Ratings & Reviews
- Model:
- TRE021800V060
- SKU:
- 6238717
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the protection, ease of installation, and affordable price of the Internet Security + Antivirus software. They appreciate the peace of mind it provides and highly recommend it to other computer users. However, some customers have experienced installation issues, dislike the auto-renewal feature, and find the pop-ups annoying.
This summary was generated by AI based on customer reviews.
Trend Micro internet security and Antivirus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t let me install on my laptop. It keeps saying Microsoft doesn’t recognize it and to go to Microsoft store in app. I can’t install it
No, I would not recommend this to a friendUsage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if it took cant find it so i hope my phone and. Kindel fire took for the protection?
I would recommend this to a friendUnable to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not download correctly, even by BB Geeks, returned.
No, I would not recommend this to a friendInternet Security
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still got hacked and had my identity stolen leading to loss of thousands of dollars
No, I would not recommend this to a friendNot working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to install antivirus, We'll be bringing it back 9r ned help with install...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with special devices, like smartphones, Windows in S Mode, and Chromebooks, Joke. You should have received an email from Best Buy with installation instructions. If you did not, please contact Geek Squad support to get information for your Trend Micro subscription.
Hard to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet to use it. Cant find any password to activate it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Amaks. If you did not, please contact Geek Squad support to get the information for using your Trend Micro security software.
This was a waste of my money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would not download and ultimately had to go with the preloded easier brand. waste of money
No, I would not recommend this to a friendxxxxxxx
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not buy again, nickel and dimes you to add more features. Not to mention, not a equal compared to others in its class.
No, I would not recommend this to a friendLousy product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product never was activated the key was not recognized by the computer I could not get it to work even the Geek Kyle could ot get it activated.
No, I would not recommend this to a friendNo Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Support from the app was not helpful. I paid for a year of service that I was never able to set up. No good.
No, I would not recommend this to a friendNot completely satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still have malware pop ups. I was really hoping for the best, it hasnt completely rid my malware
No, I would not recommend this to a friendNot worth the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downloading this was a complete pain. It was added to my bestbuy digital account and wouldn’t work. Took many attempts and too Much time with company customer service
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulty installing your Trend Micro software, Donotbuy.
WAS NOT ADVISED OF PACKAGE THAT CAME WITH MY PC
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ASKED IF ANY PROGRAMS CAME WITH MY PURCHASE. I WAS TOLD NO. I AM JUST FINDING OUT THAT I HAVE 24 MONTHS OF PRODUCT PROTECTION.
No, I would not recommend this to a friendDon't buy it from Best Buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it from Best Buy. They have a special deal them and it clouds support
No, I would not recommend this to a friendCant give a rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received my tablet so I can use it. Will the yrs start when I use it or did that yr start when bought? PLZ can someone PLZ get back to me
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Your Trend Micro subscription started on your date of purchase, Realhumble1.
no
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not load. needs to go back to best buy. maybe they can get it to work?
No, I would not recommend this to a friendUmpa Joe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly; didn’t get any introductions or instructions on who to customize settings.
No, I would not recommend this to a friendWaste of money and time
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not work this company charge every year and every time have to call and cancel
No, I would not recommend this to a friendVirus protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is supposed to link to 3 devices and when tried on 2nd it wants $9.99-BB would not assist
No, I would not recommend this to a friendCancelled Geek Squad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad used to be fantastic. It has turned to s*!t.
No, I would not recommend this to a friend
