Customer Ratings & Reviews
- Model:
- TRE021800V060
- SKU:
- 6238717
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the protection, ease of installation, and affordable price of the Internet Security + Antivirus software. They appreciate the peace of mind it provides and highly recommend it to other computer users. However, some customers have experienced installation issues, dislike the auto-renewal feature, and find the pop-ups annoying.
This summary was generated by AI based on customer reviews.
YESSS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediate notification of the safety of a website is an awesome feature! Love it.
I would recommend this to a friendProduct download
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found this product (Trend Micro Internet Security) very good. I had to make a change to my computer which meant uninstalling my internet security. When going onto the website it was not clear how I could get a download without paying for it. How stupid is that. I want to just download the software and then enter my registration key. to reinstate the software. Best Buy really need to sort this out..
I would recommend this to a friendQuite A Good Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I wasn’t happy about the auto renewal but after careful consideration I concluded why not it’s a great product and user friendly. I also like the fact it covers 3 devices. It’s smart to protect your online life. Buy it !
I would recommend this to a friendMRS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OUTSTANDING EXECUTIONS!!! DO NOT HAVE TO WOORY, SCANS AUTO. GREAT HELP AND SATISFACTION!!
I would recommend this to a friendSatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, great not getting pop ups looking to upgrade every day.
I would recommend this to a friendBAD CUSTOMER SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEIR CUSTOMER SERVICE SUCKS YOU CAN ONLY CHAT TO SOMEONE. THE PHONE NUMBER PUSHES YOU TO CHAT. DO NOT USE THE AUTO RENEWAL BECAUSE YOU WONT BE ABLE TO CHANGE THE INFORMATION ON YOUR PROFILE PAGE.
No, I would not recommend this to a friendDo not get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my new iMac two years ago and was told about getting this anti-virus program. What a HUGE mistake. It slowed down my computer and after it expired I constantly kept saying: "please remove". It pops up every couple of weeks to ask me to renew. I keep asking to remove and even have gone into the library and the icon is still there messing up my iMac on most days. What a horrible product and I am so angry I was gullible to get it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro security subscription, Readster.
- Cons mentioned:Compatibility
Stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it a zero if I could. I have to keep turning it on or enabling. I have removed from the machine and will not buy or recommend!
No, I would not recommend this to a friend Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slowed down my computer, i don't like it. It's hard to use. To many pop ups.
No, I would not recommend this to a friendCrap want to return and get refund.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How do I return this (and other online downloads? I've never used it and thought I canceled it last time this happened. It is useless product.
No, I would not recommend this to a friendDO NOT BUY THIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS!!! They make it impossible to cancel the auto subscription. I've been on hold for hours, talking to multiple techs (some very rude), trying to cancel an auto renewal I've been paying for but not using for years. Trend micro says call best buy, best buy doesn't have anyone that can assist, etc etc. Obviously not worth the headache. NOT A "BEST" BUY!
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Says its not available on my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this when I purchased my new laptop. I went to download and install this software and kept getting the message that this program is not available on my laptop. I have the Surface Pro X.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones, Windows in S Mode, and Chromebooks, Halia. You should have an email from Best Buy with the link.
Doesn't download as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No user friendly for those who have Mac, just spent the last 4 hours trying to download it to pc with no luck. Asked for assistance from Best Buy and of course no help like always....
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with your trial subscription, Donna. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
