Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
difficult time downloading this program.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a difficult time downloading this program very frustrating. I finally had my son to get it downloaded. He had a difficult time at first, but he was finally able to download it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there was some confusion at the start but we're glad you were able to install your Trend Micro software on your computer, MissMarysst52.
Can't get it to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It loads. Then it asks for some kind of code. Would.have been nice if you explained where the codes were. You know, type this code here.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Look for an activation code on the packaging or in an email from Best Buy, Uncle. You can also contact Geek Squad support to find your code.
Hp junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap feeling and speakers are very low can’t here them and display is sim and kinda slow.
No, I would not recommend this to a friendMicro Trend performance feedback
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry but I'm just not a Trend Micro supporter since a simple Trojan virus was allowed in and destroyed my Windows files on a Dell 5675 gaming desktop (blue light pc). Had to reload Windows, did not want to chance just fixing. I prefer to reload and eliminate problems. GrandNationalMike
No, I would not recommend this to a friendInternet Security
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as comprehensive as I thought it would be, needed to add other things to cover the lack.
No, I would not recommend this to a friendFree virus protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this free virus protection after buying a laptop at Best Buy. Definitely worth it for free. I would recommend seeing if your purchase comes with a free virus protection before buying this one.
I would recommend this to a friend- Pros mentioned:Overall performance
Good, but like others better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked well. I do prefer a different antivirus, but was good for a free trial
I would recommend this to a friend Cant install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to install this. I have spoken to 2 different Geek Squad agent, none has been able to assist. I need my money back
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones, Windows in S Mode, and Chromebooks, Bassey. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't order this item. I removed it from my computer because I prefer the program I have been using for the last 10 years.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Kopka.
Another antivirus is better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's actually not very good since when installing it it gave me a lot of problems
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I understand that this seems to come with almost any electronics purchase from here, but it just isn't useful for me. The program itself is not very useful, seeing as Windows has an antivirus already, and the other platform I use, Android, has much better options. I also haven't had this program actually catch anything, even things I know to be viruses.
No, I would not recommend this to a friendNope
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would rather stick with Norton or something more familiar. I got this free with my laptop so no harm. I’m just not sure it provided the protection it should.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you would rather stick with a different security program, Candles.
I could never get it to download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the product to download on my ipad. I tried several times and even went to the website. It just wouldn't work. I finally gave up.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are going to the download website that Best Buy sent to you through email after your purchase, Sylina. This special website is designed for Best Buy customers and has all of the files and resources you need to get the most from your Trend Micro subscription – including the links for the iPad app.
- Pros mentioned:Overall performance
great protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not really use it but heard it is great to get if you don't have one already
I would recommend this to a friend Eh not really worth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh,it was free with my purchase, but Windows defender will suffice.
No, I would not recommend this to a friendNah!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use Avast. No need for this. This is only free for six months then they charge your credit card. No thanks. I’ll pass on this offer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Timberwolf.
- Pros mentioned:Overall performance
very reliable software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came free with the iPad I purchased, since then my laptop never crushed. Very reliable.
I would recommend this to a friend Free Offer????
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure these 6-month free offers are any useful as we either get sucked into them or look for other alternatives.
No, I would not recommend this to a friendDownload
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed for a limited time does not seem worth the value
No, I would not recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need this did not use it even though it came with my pc. I don't like the fact you have to use a credit card to activate it and after trial period it's expensive.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription, Nogoodwhatsoever.