Customer Ratings & Reviews
- Model:
- TRE021800V012
- |
- SKU:
- 6411155
Customer reviews
Rating 4.2 out of 5 stars with 24218 reviews
(24,218 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Didn't get to use my 6 month free promised
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a 6 month subscription for this product when I purchased my desktop. I didn't use the desktop until a few months later, and when I tried to activate my Trend Micro subscription, I was told I only had a few days with the product then I would need to renew it and pay... even though i never got to use my 6 months included with my Purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not needed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not install these add on security trials that best buy pushes. You do not need them, and it will just bombard you with subscription renewals when your free trial is up.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Seems ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it seems to be doing ok. I havent had any troubles since having it.
I would recommend this to a friend Rated 1 out of 5 stars
:( was unable to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was unable to install this . my laptop would not let me
No, I would not recommend this to a friendRated 2 out of 5 stars
??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my chromebook and I couldn't install it , I contacted best buy they said my chromebook has built in virus software? I paid for this and can't use it ?
I would recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, Tata. You should have an email from Best Buy with the link.
- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Who knows
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months for 30 bucks . I never used it lol. I guess its good
No, I would not recommend this to a friend Rated 2 out of 5 stars
Internet security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t have a need for this item. Not even sure what it is really
No, I would not recommend this to a friendRated 1 out of 5 stars
Was unable to download and install on my new iPad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After too much unhelpful time online with technical support, I was unable to download or install this product on my new iPad Air.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, like iOS and Android smartphones and tablets, Fubar. You should have an email from Best Buy with the link.
Rated 1 out of 5 stars
Don't need it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend you don't use a third-party anti-virus, they will always run in the background and waste your resources. Windows Defender is good enough.
No, I would not recommend this to a friendRated 1 out of 5 stars
bloatware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.useless and unneccesary bloatware should be avoided
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Trial Software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not software I use personally. It was a nice trial offer though with the device.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Eats up resources and slows down PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slowed down my PC and left it a shutting mess. Stay away from this if you can!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Remove!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lame free products they need to stop including or give the option to decline. They sneak these in and I never use them.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not interested in your Trend Micro security trial, Technogeek.
Rated 1 out of 5 stars
3 months of spam emails
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I don't use these 6 month security subscriptions. They aren't worth the effort. I especially didn't need one with my chromebook! The email reminders are very spammy. If you want to give me something free with my chromebook or laptop, throw me a cheap mouse or case.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software was a good option for your computer, Swampdonkey.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
It Shouldnt Be So Difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have struggled to get this working. The subscription expires today and I'm unable to get it renewed. It shouldn't be this hard.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your difficulties with renewing your Trend Micro software, FrustratedInCO. We hope that you have found a solution; if not, please contact us.
Rated 2 out of 5 stars
HO Victus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a HP Victus gaming laptop and the battery performance is so low. Hugely disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Trend Micro Internet Security
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I would not recommend this product yet, if you must, better than none.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't recommend the Trend Micro security program, Rene.
Rated 1 out of 5 stars
Idk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used, never needed it. I don't even think it was ever installed.
I would recommend this to a friendRated 2 out of 5 stars
Trend Micro Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried downloading but could not as it claimed there was another program in operation and that needed to be uninstalled
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not use was part of bundle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why these free. Teaser software items are included with online purchases. I don't think it adds any value to the iPad bundle. It would have been better to include say a $5 app store credit.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are choosing to not try your Trend Micro security software for your iPad, SaturnFire.

