Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Moody
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used this yet lol. Probably should though.
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet security is important. There are options that will not sacrifice computer resources as much.
No, I would not recommend this to a friendI was not happy with the service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the laptop that I was going to use it for. I was not able to return the software even though I didn't download it.
No, I would not recommend this to a friendno thanks !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this product ! Anything with an expiration of only 6 months is bogus.. i installed it on my old computer first .. seemed to not help at all.. coincidence maybe... that it seemed to get worse.. maybe i did something wrong - by accepting something else or whatever ..
No, I would not recommend this to a friendgood but could be better
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best protections out there, it did its job but did cause a lot of programs to crash and made the system run a little slower
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Thanks for the feedback, stoic76. We're sorry to hear that you were not satisfied with your Trend Micro software.
Resource hog
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this one. Seemed to eat resources on 4th gen Core and 3rd gen Ryzen chips.
No, I would not recommend this to a friendNooe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoyance always selling something else. Dont fall for the
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Un-needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use. Windows10 with Windows Defender works just as well if not better. One less extra un-needed program.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, ITadmin.
- Pros mentioned:Overall performance
Free version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with a purchase of a pc. Worked great for the free period I used it
I would recommend this to a friend Very Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy this however they charged my credit card. Not sure I will do business with a company that does this
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .If you believe there was an unexpected charge to your account, please contact Geek Squad support to correct the problem.
Not usable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to download or use after laptop purchase.
No, I would not recommend this to a friendBeware of "free" add ons
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This software was added to my cart when I was checking out with my Surface Pro bundle. When I tried to return something else in the order (not the bundle), my refund was deducted the $29.99 value of this "free" add-on Best Buy added to my cart. I did not want or plan to use this software. On top of that the customer service at the Houston Richmond location was extremely rude and disrespectful.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the issues when returning your Trend Micro trial subscription, notareturningcustomer.
- Pros mentioned:Overall performance
good anti virus software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and use. dint notice degrade in performance and runs smooth.
I would recommend this to a friend Too difficult to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of this product was so cumbersome that I finally gave up and decided it wasn’t worth it. Even for free!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you decided to not use your Trend Micro security subscription, TKayaker.
what
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i actually don’t know what this is, best buy told me to review it so i did but ???
No, I would not recommend this to a friendNot easy to download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a 1 star because I can't get it to download. It probably will do what it says it will once I get it to download.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Babygirl. You should have an email from Best Buy with the link.
Bad Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don't know how to use this product but I got it free from a purchase of a chromebook but the website to redeem the thing is kinda sketchy
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, gamer. You should have an email from Best Buy with the link.
Free, but still not worth downloading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows gives a warning when installing about leaving S mode or something so I didn't finish installing it since it is only a 6 month subscription anyway.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you decided against trying your Trend Micro security subscription, sheiladay.
Never used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really know. I don't plan on using this free item. It is nice that it was offered for free.
I would recommend this to a friend- Cons mentioned:Compatibility
Suppose to be touchscreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with any instructions so maybe it is my fault I can not get it to do touchscreen . Going to take it to the store and see if I got one that is broken.
No, I would not recommend this to a friend