Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Decent AV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good Anti-Virus software. Not a big resource hog and doesnt take forever to scan.
I would recommend this to a friendI always protect our computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well. Although, wish it was longer than 6 months.
I would recommend this to a friendWhat the H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed it and my wifi stopped working on the laptop entirely. I uninstalled it and still had intermittent problems. I guess it's great at stopping viruses since you can't go online?
No, I would not recommend this to a friendHard pass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I didn't pay for this. Trying to get it installed and going was a futile endeavour. Even Android whiz pals of mine were stumped. I don't need that kind of hassle. A case of getting what you paid for.
No, I would not recommend this to a friend- Pros mentioned:Protection
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept my computer safe. I try to be careful but this helps still
I would recommend this to a friend 2/5 Stars (Slowed Down Computer)
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowed down my computer when it was used. I ended up uninstalling and choosing different software.
No, I would not recommend this to a friendAntivirus trial
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t gotten much use out of it not sure how to operate it or download it to my device Not very user-friendly for non-tech savvy people
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, MacBookPro. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Replacement option for Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for another option to Norton and this may be the best available. It has the password manager needed, but I can't transfer from Norton to Tread,
I would recommend this to a friendIt was free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no plan to renew when the free trial is over. Keeps telling me my in-home, private Wi-Fi is unsecure. Thinking about disabling it altogether.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're glad to hear that you have installed your Trend Micro security software and are learning about security risks on your home network, MTBB.
- Cons mentioned:Compatibility
Not Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unnecessary software; Windows Defender works just fine. I got this for free with another purchase.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, Nathan.
Not sure what I'm to do with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was included as a freebie and I'm not sure If it is installed on my laptop or whether I have to load it and What future charges may or may not exist
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received either a card or an email (or both) from Best Buy with a website link to download your Trend Micro security software. Unless you paid for the Geek Squad service to set-up your computer, you will need to visit that website and download and install the Trend Micro software, OlMan.
- Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and run on any computer. Keeps my stuff protected.
I would recommend this to a friend Useless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with a purchase. I use Norton 360, so was useless to me. I couldnt even give it away, no one wanted it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, John126w.
I kind of wish I can get my money back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was all right harder hard to download and not really that great bits locker is way better
No, I would not recommend this to a friendNotinstalling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it installed I have been trying to download it with no luck
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, chromebooj. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Couldn’t download
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work on my iPad. Got it free. Wouldn’t let me download. Disappointed but hey it was free.
I would recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers with your new iPad to find the extensions that allow you to use your Trend Micro Mobile Security subscription with your iPad, Marfling. You should have an email from Best Buy with the link. If you did not, please contact Geek Squad support to get the information for using your Trend Micro security software.
- Cons mentioned:Compatibility
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was on my first purchase never got it to work.
No, I would not recommend this to a friend Not sure if value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with the purchase of the Chromebook. If most things are cloud, I don’t see a need for this. I am sure it is a gap in my knowledge.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Web security can be very useful Ro786. Please visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with your Chromebook. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Chrome book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not compatible with the Chromebook so I can’t give any stars can’t rate. I can’t remove the 1 star.
I would recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, Redone. You should have an email from Best Buy with the link.
Ok at what it does
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trend Micro is not the worst anti-virus software out there but there are definitely ones that do the job much better at a cheaper price.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you recommend other security programs, Brioneer.