Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great on my laptop, had no issues with download either.
I would recommend this to a friend very hard to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to setup I had to google and use YouTube for the most part to set it up
I would recommend this to a friendUnsure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really didn’t use this for the whole trial, downloaded and installed but kept popping up at unwanted times and removed.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't feel that your Trend Micro security software was right for you, SDame.
Do Not Recomend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anti virus software is just going to be a resource drain on any computer. I personally, would not use this. Just use a decent router and whatever built in anti virus software that comes with an OS.
No, I would not recommend this to a friendCouldn’t really give a review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not give this product a honest review due to already having internet software protection which I was satisfied with but understand it’s a good product
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security software program, Tech909.
No idea
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The time had expired before I got a chance to try this.
No, I would not recommend this to a friendNever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a free software with a laptop purchase, but honesty I do not know how I should activate it. It is better to install it on purchases.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be visit the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Alireza. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Not able to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not load. I tried many times. I gave up and load McAfee Virus Protection on it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Vanessa. You should have an email from Best Buy with the link.
Not as good as free alternatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use during the trial. Uninstalled it because it conflicted with the free security I use.
No, I would not recommend this to a friendDidn't want or need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize it was bundled and when I exchanged device for tablet a bill for the software was billed.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security solution, Pittyman.
- Cons mentioned:Compatibility
Came free with purchase but useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap, doesn’t work and cannot download. I tried to reach out to customer support to no avail.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work for your subscription, 5StarAndalusians. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
- Pros mentioned:Overall performance
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Everyone needs good internet security .
I would recommend this to a friend Its like paying for a virus.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get this on your computer you will never get it back off. Better off using windows security instead.
No, I would not recommend this to a friendPuzzled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty download and difficulty installing. Negative review from this customer. The only good part about this product is that it was free.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Nothappywithpurchase. You should have an email from Best Buy with the link.
- Pros mentioned:Protection
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection for your computer, PC or Mac... Recomended
I would recommend this to a friend Did not use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Antivirus program installed. I'm sure this would have been fine.
I would recommend this to a friend- Pros mentioned:Protection
Not installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MacAfee. Is better. Works behind the scene. Does not take over your machine. Used 10 years and no viruses.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Bubba.
Dead on arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power up and keyboard lights up and that's it. Nothing happens disk constant on. Tried 5 times then called for refund. Spent over 1/2 hour on the phone was assured that refund was issued and documentation and return label would come within 48 hours (Pony express I guess what takes 48 hours nowadays) Well 48 hours later and no return label. I guess I will take it the store but have to wait till tomorrow since I took it to work since a return label was suppose to have been issued. Best buy is no Amazon that's for sure
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Upsetting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed this system was not compatible with my device... I still have no protection for it...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not able to use you Trend Micro security subscription to protect device, Melody. Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with other devices, like smartphones, Windows in S Mode, and Chromebooks.
Not the best security
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better options are out there for free. This brand is lagging.
I would recommend this to a friend