Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Please stop giving this away, it’s too expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer already has Essentials loaded, no need to slow down more due to garbage clogging up memory. Don’t bother putting this on the box, just stay off those *those* sites.
No, I would not recommend this to a friendFree
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to get a free product, not so great when the free item will not download and you can not get help to download the free item
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have had trouble downloading your Trend Micro software, Blonndim. Please make sure that you are visiting the website listed inside the packaging or in the email from Best Buy to access the version of Trend Micro Internet Security for Best Buy shoppers.
Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hadn't figured out how to download it yet but I paid for it. I hope I can figure it out very soon.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Grandparent. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Good Try but....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for Chromebooks. I have downloaded it numerous times but it doesn't sync.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, CollegeKidd. You should have an email from Best Buy with the link.
I returned my items but still charged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my iPad before I even took it out of the box but I am still being charged for this
No, I would not recommend this to a friendFree item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t think this is needed but it was free so it was nice.
No, I would not recommend this to a friendVirus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never install the famous anti virus that brings no instructions on how to do it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Castrocruz. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Slows/crashes my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this antivirus. As soon as I downloaded it to my laptop I started having issues with it freezing/crashing.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your computer, Tbone.
ITS FREE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITS GOOD BUT ONLY SIX MOUTH M IS MUCH BETTER ONE YEAR
I would recommend this to a friend- Cons mentioned:Compatibility
Useless2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work on Microsoft Surface Pro X so useless.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Product not compatible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to download but was informed it was not compatible with my tablet.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with a link to the special Trend Micro website for Best Buy customers where you can download the extension to protect your tablet, Satisfied.
Bloat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. I didnt install it. I consider it bloatware
No, I would not recommend this to a friendObligatory Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was given free on my device when I purchased and I will not be renewing for a subscription. While this may be useful for someone unconfident in their internet use, the frequency of irrelevant pop-ups was more irksome for me than beneficial.
No, I would not recommend this to a friendCouldn’t use it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had a free antivirus software installed on my computer that was free for 6 months. So I decided that I would use it after the one that was already installed. I couldn’t use it. It said it was expired even though I never installed it. I should still be able to use it. I should get a credit or something since I was not able to even use it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not able to use your Trend Micro security software before the trial subscription expired, Lisa. The trial offered by Best Buy begins on the date of purchase and not the date of installation.
- Pros mentioned:Protection
internet security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This internet security is about the same as webroot. It protects your computer or mobile devices as expected.
I would recommend this to a friend It was free?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was free with a laptop purchase but I don't need it or want it. Just gets you locked into needing to buy later.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not want to protect your new laptop with this complimentary security subscription, Tuxdreamerx.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth even downloading. You're better off just using the Windows defender built in firewall.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't feel it worthwhile to try your complimentary Trend Micro security subscription, Kyle.
Why2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With Lenovo recommending McAfee why install this product
No, I would not recommend this to a friend- Pros mentioned:Installation
Security’s Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase! Highly Recommend! Easy installation!
I would recommend this to a friend - Cons mentioned:Compatibility
Doesn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it downloaded on the asus chromebook I just bought
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, Sammy. You should have an email from Best Buy with the link.