Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent over an hour on it. I might take the new Best Buy. terrible experience.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Broken.
Hehdndjd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would give a review, didnt give me an option to download
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, ciber. If you did not, please contact Geek Squad support to get the link for your Trend Micro subscription.
- Cons mentioned:Compatibility
States Not Compatible with device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says its not compatible with the desktop that was bought.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with other devices, like smartphones, Windows in S Mode, and Chromebooks, Bekah.
Internet security
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t actually use the product as I was not able to download it..
I would recommend this to a friendTrends
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know how to install on computer so not sure how to describe it but it was a email I had to use to load on computer
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with a download link and installation instructions, Steph. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
- Pros mentioned:Overall performance
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great software and love that it is free....
I would recommend this to a friend USE LINUX!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows is malware and this is its evil lil cuz straight from juvi.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Won't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not work with the programs I currently have. So it is absolutely worthless to me.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software will work with the programs you have installed, RCV1.
Security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t ever really get the chance to use this as it came with computer i bought unfortunately .
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn’t get the chance to use your Trend Micro security software, AlexaJ.
Don't like this one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get product to download. The link never took me to where it was suppose to.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with a link to the special Trend Micro website for Best Buy customers, RoziePozie. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
- Pros mentioned:Overall performance
Works as it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say, software does what it advertises.
I would recommend this to a friend They took it off my iPad after 3 Weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trend micro makes Best Buy look real bad..They keep having pop up’s ..It is hard to use my iPad with Trend micro..
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not have a good experience with Trend Micro Mobile Security on your iPad, Jray1.
Cannot download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much for a “free” gift with purchase, what a piece of garbage, I’m not able to download!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Lupe. You should have an email from Best Buy with the link.
Nothing special
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anti-Virus software is generally not a great product. Nothing about this one makes you want to keep it
No, I would not recommend this to a friend- Pros mentioned:Protection
It’s a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t buy a new laptop & not have protection for it
I would recommend this to a friend - Cons mentioned:Compatibility
App doesn’t exist
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t download the software for my iPhone or iPad because the app doesn’t actually exist
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, like iOS smartphones and tablets, Lukas. You should have an email from Best Buy with the link.
It’s Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of a waste if you have a Mac and not a great offer, but it’s ok.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had the opportunity to use this product yet, but it was free with purchase
I would recommend this to a friendBrand response from Trend Micro
Posted .We hope you find the opportunity to install and make the most of your Trend Micro security subscription, chris.
Why?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was free but I would pay to NOT use it. Not only do you not need this because of built in windows defender, but also it's quantifiably worse than free alternatives like Malwarebytes.
No, I would not recommend this to a friendNot good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very annoying pop ups and slows down my computer constantly.
No, I would not recommend this to a friend