Customer Ratings & Reviews
- Model:
- TRE021800V012
- |
- SKU:
- 6411155
Customer reviews
Rating 4.2 out of 5 stars with 24218 reviews
(24,218 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use this free offer since I have other options.
No, I would not recommend this to a friendRated 2 out of 5 stars
It’s free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I don’t use anti virus on my macs. But oa PC I wouldn’t use this either. Just simply because there are free solutions I believe perform better.
I would recommend this to a friendBrand response from Trend Micro
Posted .It's always a good idea to have a security program running on any computer or device that accesses the Internet, Rick. We hope you consider using your complimentary Trend Micro trial subscription.
Rated 1 out of 5 stars
No don’t do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bloatware no thank you pass on all of that please and thank you
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't recommend using Trend Micro security software, BK55.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Cannot use for Windows 10S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not compatible with Windows 10 in the S mode. My preference is to stay in S mode.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with other devices, like smartphones, Chromebooks, and Windows in S Mode, SilverSenior. You should have an email from Best Buy with the link.
Rated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not worth even installing. Windows defender is more than enough, don't add more bloatware to your computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Microsoft provides Windows Defender as a base-line of defense, JJ2k7. However, Trend Micro is a security powerhouse for on your computer. We hope you consider installing it.
Rated 2 out of 5 stars
Not sure if it's really needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that I may not need this so I feel like we have been fine without it.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get this to work on my iPad. I tried for couple hours. So frustrating!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions to install Trend Micro Mobile Security on your iPad, Teacher. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Rated 1 out of 5 stars
The same as stealing in my opinion
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Best Buy managed to sneak this into a purchase I made of a monitor I had to return. When I returned the monitor, Best Buy refused to refund the this anti-virus program even though I never asked for it and never downloaded it. The same as stealing in my opinion
No, I would not recommend this to a friendRated 2 out of 5 stars
security system
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like this one until expired and then notifications all the time I hate it
I would recommend this to a friendRated 2 out of 5 stars
Fake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bait and switch software pricing you up giving you something initially free don't fall for the okie doke
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with the complimentary Trend Micro software trial, RLM1234.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Free gift security package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless with the HP I purchased because you can't download it while in S Mode.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with computers running Windows in S Mode, Dragonlover1066. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Rated 1 out of 5 stars
Don't buy it's no use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incapable for download, do not recommend at all just saying
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Chantel. You should have an email from Best Buy with the link.
- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Did not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a good product of used. I did not use this, came free with a purchase.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not use your Trend Micro security subscription to protect your computer, craig91.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Can not access with google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to shut off immediately to use googles interface, not adaptable with Microsoft.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are experiencing difficulties with your Trend Micro subscription. Please be sure to visit the special Trend Micro website for Best Buy customers to look for the extensions that are compatible with specialty systems, like smartphones, Windows in S Mode, and Chromebooks.
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Adequate Security Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This security software works as good as most of the other brands. It is given for free for six months.
No, I would not recommend this to a friend - Pros mentioned:Protection
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do viruses software these days and doing fine
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Thanks for the feedback about your security software preferences, Sammy.
Rated 1 out of 5 stars
slowed my computer and took up too much space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Freebee that was suppose to protect my computer slowed my computer down and took up too much space. My new computer is a HP - 17.3" Laptop - Intel Core i3 - 8GB Memory - 1TB HDD - Jet Black a High quality product that is obviously not compatible with this generic security product that Best Buy offers to All of its customers no matter what brand of computer they purchase.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't feel that Trend Micro's security software was helpful for your computer, Lucille.
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Came with the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was bundled with the computer. It functioned well but I wasn't impressed enough to renew
No, I would not recommend this to a friend Rated 2 out of 5 stars
it’s okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s not that important when using safe websites as is
No, I would not recommend this to a friendRated 1 out of 5 stars
QubesOS in Cyrillic > Trend Micro + Win 11
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't catch a cold. Trend Micro is more detrimental to system performance than most malware. If anything DOES get stopped by it - it's most likely something that you were actively trying to operate.
No, I would not recommend this to a friend

