Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.2 out of 5 stars with 24153 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 24,153 reviews
  • Rated 4 out of 5 stars

    Nice if you have the need

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it. I don't tend to. I watch the sites I visit and have little concerns or issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is an antivirus...not good for your PC.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after buying the Rog Ally. I never liked any kind on Antivirus software that slows my PC, I am good with Windows Defender. Thank you though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    antivirus in 2024? YIKES

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all into antivirus, wouldnt recomend. I wonder if i can sell this "product" i got with my laptop somewhere like ebay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The link you keep sending me won’t download. All I get is a picture of the download screen. Tried using customer support from Best Buy and got the same link that still doesn’t work. Useless!!!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are having trouble reaching the special Trend Micro website for Best Buy customers to download the version that will work with your subscription. We hope the page loads for you soon! trend-micro

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly smooth, lightweight, and easy to trus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this 6‑month Trend Micro subscription mostly to cover my gaming PC and my phone, and I’ve honestly been impressed with how smooth it runs. A lot of antivirus programs feel heavy or intrusive, but Trend Micro has been lightweight from the moment I installed it. No slowdowns, no random pop‑ups taking over my screen, and it didn’t fight with any of my games or apps. Setup was super simple — I redeemed the digital code, signed in, and added all my devices in under five minutes. What I like most is the web protection and real‑time threat blocking. It already caught a sketchy download link I nearly clicked without thinking. On mobile, the Wi‑Fi protection is a nice bonus when I’m on public networks. The dashboard is clean and beginner‑friendly, but still gives enough control for someone who knows their way around security settings. Auto‑renewal doesn’t bother me because the price is fair, and it keeps everything protected without me having to remember to renew manually. Overall, if you want something that “just works” without turning your PC into a laggy mess, this is a great pick — especially for covering multiple devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs in the background in slows down your PC, it a no.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experiencie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this Laptop, Open-Box Excellent, And I did not receive any original charger (AC Power), in the box only contained the laptop Additionally, the CD / DVD-Rom cover was loose. I am very upset and disgusted with this situation, it was disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Internet Security

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was included for free as I am a TotalTech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    Reliable Protection for Your Devices

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Trend Micro Internet Security + Antivirus (3-Device, 6-Month Subscription) for a few months now, and it’s been a solid choice for keeping my devices secure. Whether you’re protecting a Windows PC, Mac, or even Android and iOS devices, this software does a great job without being intrusive. Ease of Installation and Setup The installation process was simple and straightforward. The digital download and activation were quick, and I had all three devices protected in no time. The interface is clean and user-friendly, even for someone who isn’t tech-savvy. Performance Trend Micro runs quietly in the background without slowing down my devices. The scans are thorough yet quick, and I’ve noticed no impact on performance during gaming or streaming. The real-time protection is great for catching threats as they arise, especially when browsing the web or downloading files. Features Multi-Device Support: Protects up to three devices, which is perfect for families or those with multiple gadgets. Web Protection: Blocks malicious websites and phishing attempts, giving peace of mind while browsing. Parental Controls: A nice feature for families, allowing you to set filters and restrictions for kids. Privacy Scanner: Helps secure your social media accounts by flagging potential vulnerabilities. Auto-Renewal The subscription comes with auto-renewal, which is convenient for ensuring uninterrupted protection. However, if you’re someone who prefers more control over renewals, it’s worth keeping in mind that you’ll need to manually turn it off if you don’t want to be automatically charged after six months. What I Loved: Easy to set up and use across multiple platforms. Lightweight and doesn’t slow down devices. Comprehensive protection against malware, phishing, and other threats. Useful extras like parental controls and privacy scanning. What Could Be Better: The 6-month subscription feels a bit short, and auto-renewal can catch you off guard if you forget about it. Some features are more useful for PC users than for mobile devices. Overall Thoughts The Trend Micro Internet Security + Antivirus is a reliable choice for protecting multiple devices. It offers a good balance of features, ease of use, and performance, making it ideal for families or individuals with a mix of gadgets. The 6-month subscription is a great way to try it out, though you might want to keep an eye on the auto-renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 4 out of 5 stars

    eh, not bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Review: Trend Micro Internet Security (3-Device) Rating: 4/5 Stars Pros: Comprehensive Protection: Trend Micro Internet Security offers robust protection for up to three devices across various platforms including Android, Apple iOS, Mac OS, and Windows. It safeguards your devices against viruses, malware, ransomware, phishing attempts, and other online threats, providing peace of mind for both personal and professional use. User-Friendly Interface: The user interface is intuitive and easy to navigate, making it suitable for users of all experience levels. Setting up the software and managing security settings is a breeze, ensuring that even technologically challenged users can keep their devices protected effortlessly. Minimal System Impact: Unlike some security software that can bog down system performance, Trend Micro Internet Security operates efficiently in the background with minimal impact on system resources. This ensures that your devices remain responsive and perform optimally even while the antivirus software is running. Flexible Subscription: The 6-month subscription model offers flexibility for users who may not want to commit to a longer-term plan. It allows you to assess the effectiveness of the software before deciding to renew or upgrade to a more extended subscription. Cons: Limited Subscription Duration: While the 6-month subscription is convenient for short-term users, those looking for longer-term protection may find themselves needing to renew more frequently. A longer initial subscription option would provide greater value for users seeking extended protection without the hassle of frequent renewals. Additional Features: While Trend Micro Internet Security covers the basics of antivirus and malware protection effectively, some users may miss additional features such as a VPN or password manager that are offered by competing security suites. However, these features can often be acquired separately if desired. Overall Impression: Trend Micro Internet Security offers reliable protection against online threats across multiple devices and platforms, making it a solid choice for users looking to safeguard their digital lives. Its user-friendly interface, minimal system impact, and flexible subscription options make it accessible to a wide range of users. While it may lack some advanced features found in premium security suites, its focus on core protection and ease of use make it a valuable asset for anyone seeking robust cybersecurity solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Anti-virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good far, I ran into some kind of boot loop when trying to run this for the first time; but afterwards it seems like a decent program. I'll try it out for the free trail and see how it goes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    xZX

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this security tool from Trend Micro for free and I am using it on my laptop and phone and it works quite well. Installation was pretty easy, didn't require much time. I enjoy its operation on both my Mac and my Windows PC. It's good that it informs you about missing links on Google and social networks. I've clicked on some dodgy links before, so this is a great opportunity. Although I don't use it much, I find Facebook's privacy scanner feature interesting. It's helpful to be aware of bad links when sending emails and instant messages. I haven't experienced any virus issues since downloading it, which is positive. There are parental control measures, however, as I am not a parent, I cannot say much about them. What is the top? Avoid annoying pop-ups that constantly appear. The subscription covers 3 devices and lasts 6 months, which is convenient. Overall, it offers solid security without affecting my performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review: Powerful Protection in a Lightweight Package In an increasingly digital world, cybersecurity is no longer optional—it's essential. I recently had the opportunity to test [YourAntivirusName], and I came away genuinely impressed by its performance, reliability, and thoughtful design. ✅ Security and Performance [YourAntivirusName] delivers top-tier protection powered by real-time threat detection and AI-based malware scanning. In my testing, it successfully blocked all simulated ransomware, phishing attempts, and malware files. The software runs quietly in the background, requiring minimal CPU usage—even during full system scans. I noticed no slowdowns while gaming, editing, or streaming. Features That Stand Out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 5 out of 5 stars

    My experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Security Solution for All Your Devices I've been using **Trend Micro - Internet Security + Antivirus** on three devices (Android, Windows, and Mac) for several months, and I’m really impressed with its performance. ### Pros: 1. **Reliable Protection**: From day one, Trend Micro has proven to be a reliable and powerful antivirus. It effectively blocks viruses, phishing attempts, and other threats, which is crucial for me since I frequently work with important documents and perform online financial transactions. 2. **User-Friendly Interface**: The software is easy to install and straightforward to use. The interface is intuitive, so even if you’re not tech-savvy, you’ll have no trouble navigating through it. All three of my devices are protected, and I can manage the security settings right from my phone. 3. **Minimal System Impact**: I’ve noticed that the antivirus runs smoothly without slowing down my devices. This is particularly important for my laptop, which I use for resource-intensive tasks. 4. **Automatic Updates**: A nice bonus is the automatic update feature. I don’t have to worry about my protection becoming outdated—Trend Micro always keeps me up-to-date with the latest threats. ### Cons: 1. **6-Month Subscription**: The only downside for me is that the subscription is for just 6 months, meaning I’ll need to renew it regularly. However, considering all the benefits, this is a minor issue. ### Conclusion: Trend Micro - Internet Security + Antivirus is an excellent choice for anyone looking for comprehensive protection across all their devices. The software works efficiently and effectively without interfering with daily tasks. I highly recommend it to anyone who wants to safeguard their devices and data from modern threats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Protection

    Rated 5 out of 5 stars

    It's A Little Trendy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing to share my experience with this security software. The program offers robust protection against various online threats. Its user-friendly interface makes navigation and customization straightforward. The real-time scanning feature efficiently detects and eliminates potential malware. Overall, it provides peace of mind for secure internet browsing and computing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 4 out of 5 stars

    Reliable Multi-Device Protection at a Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security + Antivirus is a solid choice for anyone looking to protect multiple devices. I’ve been using it across my Windows laptop and Android phone, and it runs smoothly without slowing things down. Setup was quick and easy, and I appreciate the clear, user-friendly interface. It offers strong real-time protection, blocks suspicious websites, and even guards against phishing attempts. The 6-month subscription for 3 devices is great value, and the auto-renewal adds convenience. Overall, it’s a reliable and efficient security solution for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trend Micro Key

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You couldn’t ask for this security software is more than you absolutely need it provides everything to having your device safe and sound with also having your data extremely safe from malicious malware and attacks 10/10. (Everything comes in the email with all the links needed)

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    Reliable and Easy-to-Use Security Solution

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Trend Micro Internet Security for a few months now, and it has been a reliable and effective solution for protecting my devices. The installation process was straightforward, and the user interface is intuitive, making it easy to navigate and customize settings. The software runs smoothly in the background without slowing down my devices, which is a big plus. It provides comprehensive protection against viruses, malware, and other online threats. I also appreciate the additional features like parental controls and privacy protection. Overall, Trend Micro offers great value for its price, and I feel confident that my devices are secure. I would definitely recommend this product to others looking for a robust and user-friendly security solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Computer is Safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to be an existing customer, didn't use the 6-month subscription from Besty Buy, bought subscription from Trend Micro website. Smooth experience and setup was quick and easy. Didn’t slow down my system like some other antivirus programs I’ve tried in the past. The real-time protection gives me peace of mind while browsing. I also like that it covers up to three devices, which is perfect for my setup. Only downside is that it’s a 6-month subscription, so you’ll need to renew or upgrade sooner than a full-year plan—but you can choose to cover up to 3, 5, or 10 devices when you renew or upgrade and you have three different product options to choose from. If you’re looking for reliable and lightweight antivirus software that covers multiple devices, this is a great pick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Protection

    Rated 4 out of 5 stars

    Solid Protection Across Multiple Platforms

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro’s Internet Security + Antivirus package presents a robust defense against the ever-growing spectrum of online threats, tailored to users who utilize multiple devices across different operating systems. Its features are comprehensive, and its commitment to security is evident in both performance and user experience. Security Features: This package excels in providing thorough, real-time protection against a variety of threats, including viruses, malware, phishing attacks, and ransomware. The antivirus engine is consistently updated, ensuring defense against the latest discovered vulnerabilities and attacks. Its standout feature is the Pay Guard, which offers an extra layer of protection for online banking and shopping. Multi-Device Compatibility: The ability to cover three devices with a single subscription is a boon for families or individuals with multiple gadgets. Whether it’s a smartphone, laptop, or desktop, Trend Micro provides seamless integration and protection across all platforms, which is particularly convenient for users who switch devices frequently. Performance and Usability: Installation is straightforward, and the software does not overly burden system resources, which is critical for maintaining device performance. The user interface is intuitive and easy to navigate, making it accessible even for those who are not tech-savvy. VPN Service: While this package does not include a VPN, which might be a drawback for users looking for complete privacy solutions, it focuses solidly on its core antivirus and security functions. Customer Support: Trend Micro offers substantial support resources, including a comprehensive knowledge base, email, and chat support. The addition of a 24/7 phone line for more immediate assistance complements its support structure well. Auto-Renewal Feature: The auto-renewal feature ensures uninterrupted protection but could be a double-edged sword if not managed properly. Users should remain aware of the renewal terms to avoid unexpected charges. Conclusion: Trend Micro’s Internet Security + Antivirus is an effective solution for users looking to protect multiple devices with a single subscription. While it lacks a VPN, its security features are well-tuned to the needs of modern internet users, providing safe browsing environments and protection from cyber threats. Its ease of use and effective security make it a recommended choice for family households or individuals with multiple device use.

    I would recommend this to a friend