Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Free with Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Free for 6 months, still deciding weather I will renew or not?
I would recommend this to a friendWouldn’t’t Download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a free subscription with IPad purchase, but would not let me download.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the link to download the mobile security app for your iPad, Debbie. You should have an email from Best Buy with the link.
Free, and worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bundled with mmy PC purchase for free, and I wouldn't pay more for it. Slows your system down. Just use the builtin protection in windows
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not enjoying your complimentary Trend Micro security subscription, toastido. Trend Micro is one of the leading security programs available, with additional features and a more robust detection kit to keep you new PC safe and your personal information secure.
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldn't download on unit so have no virus control totally disappointed
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allows you to use your Trend Micro subscription with other devices, like smartphones, Windows in S Mode, and Chromebooks. You should have an email from Best Buy with the link.
Haven’t used it, got it free, might be good idk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it free, havent used it so idk, might be good but I just be careful and don’t download sketchy stuff
No, I would not recommend this to a friendWhat!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though i WAS told I had a free trial, I could not get it to download, Said I was not qualified
No, I would not recommend this to a friendNo use on a tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product now comes with most tablet and computer purchases from Best Buy. Really haven’t used it. Really don’t see a need for it with a tablet.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear you haven't tried your Trend Micro security subscription, Chris. All devices that connect to the Internet, including iPads, can benefit from using a security program to prevent malicious software from getting onto the device and to prevent other programs from stealing your personal information.
Whatever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt really use it tbh but atleast it comes with the purchase lol
I would recommend this to a friendIdk what it’s for. it’s like Norton I think
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for free and I don’t know what it is. I have iOS and I don’t need an antivirus software thing. It seems like a gimmick to get you to sign up for something you don’t need. I got it for free because I bought a tv.
No, I would not recommend this to a friendtrend mis
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came, with the lenovo-chromebook flex 3 i bought ,as a bonus, but i did not use it yet, so i can not rate it.
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i suppose to receive this software for three units, but every time im entering download library, it tells thers no other software to download. I feel cheated by best buys. Went to the store and of course nobody was able to help me. Very dissapointed with best buys geek squad.
No, I would not recommend this to a friendif I could rate 0 I would
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just because it's a Dell doesn't mean it's top of the line slow and does what it's wants WOULD NOT RECOMMEND
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not enjoy your complimentary Trend Micro subscription, Horace.
Free gift and charge 30 dlls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't. Want this antivirus in the deal say it's free and charge 30 dlls
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro trial subscription, Alejandrovera3.
Trend Micro Internet Security Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bitdefender Internet Security and Kaspersky Internet Security offers more security features compared to Trend Micro Internet Security. Trend Micro Internet Security lacks firewall protection and parental control is not effective. Trend Micro Internet Security has poor scores from the lab. I suggest Kaspersky and Bitdefender value for money over Trend Micro Internet Security.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you suggest a different security program, TOXICgamerXtreme.
Idk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even bother to set up this. Maybe different freebie add ons would be more enticing.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not set up your Trend Micro security subscription to protect your computer, Bray.
Have not been able to install it, tried x3 or mor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried to install, said not available in my area or not fast speed, etc. etc.
No, I would not recommend this to a friendokay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not pay this for this qulaity. There are many other options to buy that are way better than this for hte same or even lesser price.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not feel there is value in Trend Micro's globally top-rated security, saglio.
- Cons mentioned:Compatibility
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what the point of this if it’s not for my type of computer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allows you to use your Trend Micro subscription with other devices, like smartphones, tablets, computers running Windows 10 in S Mode, and Chromebooks, Convenient. You should have an email from Best Buy with the link.
Not Sold
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sold - came for free but I uninstalled it after getting it. Didn't feel like it had my computer covered.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your computer, SherryS.
Worse product ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product on 5/8/2020. It is now December. During the short time I owned this laptop, I had to send it to HP THREE times to get it fixed. First problem was it wouldn’t load on startup, second problem, the keyboards stopped working, third, the screen started glitching out of nowhere. I never dropped the laptop, it sits on my desk all day long. Worse product ever.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had issues with your HP laptop, Shny. We hope you were able to use your Trend Micro security subscription on another computer or device.