Customer Ratings & Reviews
- Model:
- TRE021800V012
- |
- SKU:
- 6411155
Customer reviews
Rating 4.2 out of 5 stars with 24218 reviews
(24,218 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Got for free; never use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t surf sites where I need this. I never use it. It only slows everything down and causes issues.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your complimentary Trend Micro security subscription, Smithj22.
Rated 2 out of 5 stars
It’s unnecessary!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see how useful it is! It doesn’t help anything for my laptop. More importantly, it causes my laptop get slower.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your computer, Hunter.
Rated 1 out of 5 stars
Free 6 month antivirus
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never downloaded the internet security as it is a name that I do not recognize. I am used to Norton antivirus so I am not going to download an unfamiliar antivirus that is only good for 6 months. This was not a valued gift as it is not usable for me or my computers. I want to be assured that I have proper security on all my devices and feel safe downloading it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, bluelu.
Rated 2 out of 5 stars
Not up to par
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I would consider a great antivirus. I would recommend changing to another brand for long term use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security brand, Sewerjack.
Rated 1 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this because it messed up my games on Steam so I couldn't run them and there's no easy-to-find off-switch so I just got rid of it and everything was fixed. It may be good for some but not gamers.
No, I would not recommend this to a friendRated 2 out of 5 stars
Security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how accurate it is but its annoying constantly popping up
I would recommend this to a friendRated 2 out of 5 stars
Wouldn't install
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of garbage. Tried to install 7 times without success. Can't say if it works well or not.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Djk214. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Rated 2 out of 5 stars
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this free subscription when purchasing something. I never used it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security trial subscription, Krae0810.
Rated 1 out of 5 stars
bloat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt buy this stop giving me bloat i dont want.
No, I would not recommend this to a friendRated 2 out of 5 stars
Tablet don't bothe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much meaningless getting with android tablet purchase. Much better alternative on google play store
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, Android smartphones and tablets, Sepgator. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this free with my iPad. But it doesn't work on iPads. Isn't that ironic
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, like iPads, ryanb. You should have an email from Best Buy with the link.
Rated 1 out of 5 stars
Don't bother with this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this app tremendously. Attempted download via email confirmation of purchase, app downloads but will not update via ID provided as paid. Asks for 5 digit code which doesn't exist. Will likely just delete.
No, I would not recommend this to a friendRated 1 out of 5 stars
This Product is a JOKE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A WASTE OF TIME AND MONEY, This should not be offered to anyonre!!!!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro security subscription.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
???
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless not installing don’t even know what it’s for
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not receive information about your Trend Micro Security trial subscription, Shaun. You should have an email from Best Buy with more information about it. If not, you can contact Geek Squad support to get information about your Trend Micro subscription.
Rated 1 out of 5 stars
Amhed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is only a subscription and it won’t work unless you keep paying again and again.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in your Trend Micro security subscription, Amhed.
Rated 1 out of 5 stars
promised 6 months-only covered 30 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing my all in one computer it was supposed to come with 6 months subscription for Mcafee security for 3 devices. I installed this and it only worked for 30 days. When I called Mcafee they said it was false advertisement on best buys part since their subscriptions only come in 30 day or 1 year choices. When I go on-line to contact customer service it is about impossible to actually get ahold of someone.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had a bad experience with a different security program, aleshia.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not needed for Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with my MacBook purchase. Was complicated to set up. Was never able to use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not choosing to use your Trend Micro security subscription on your new MacBook, Mark.
Rated 2 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use anti virus software because usually they are a virus. I don't know why this came with my macbook pro because macs don't get viruses.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad that they automatically had to order and when you return the that stateh
No, I would not recommend this to a friendRated 2 out of 5 stars
Meyh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are much better security products available.
No, I would not recommend this to a friend

