Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Product Key doesnt work- was a 6 month "free"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate when they supposedly give you this with a purchase, you try to download it...and the product key doesn't work. So this review is more about Best Buy and how things are so hard with them. Customer service is in India and can barely understand the rep....boo Best buy
No, I would not recommend this to a friendIt was included with my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this antivirus just because it is included, but looking at reviews, it is not considered one of the best 10 antivirus solutions
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're not sure which reviews you're reading, Fer12, but Trend Micro is one of the global leaders in home computer protection. We hope you try it for yourself!
- Cons mentioned:Compatibility
Glad it was free.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad it was free. Can't use it because it it is not compatible with Mcafee.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We don't advise using multiple security programs, ArizonaMike. This is why you will not be able to install Trend Micro security if you are currently using McAfee.
Who uses 3rd party apps?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont trust most of these 3rd party security apps, so i didnt even bother using it.
No, I would not recommend this to a friendDid not install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even install. Kept asking for a number that I couldn’t find.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, Tita. You should have an email from Best Buy with the link and your product activation code.
Bloatware
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical bloatware, I’d rate it higher if it simply didn’t exist.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not satisfied with your Trend Micro software trial, Fistymcrib.
Hard pass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this unless it is free. There are better software out there. After 6 months you will have to buy this again (and it comes sooner than you think). Look into a better one that suits you. Buy them when they have a promotion.
No, I would not recommend this to a friendchallenge to install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came "free" w new laptop purchase had trouble installing and frankly gave up. Have other solutions
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you decided to use a different security program.
Download sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to download guess I’m going to have to go inside Best Buy
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Chan. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free through buying a laptop. So far, no bugs.
I would recommend this to a frienddon't need it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not use subscription anti virus when there are free ones out there
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer different security solutions, biglou.
Do not install this bloatware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spam/malware. This software is unnecessary due to Windows Defender being a standard component of Windows. The software will bog down your system.
No, I would not recommend this to a friendMaybe
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly didn't even use it, but they're giving it away like candy so maybe it's worth looking into!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you didn't use your Trend Micro security subscription to protect your computer, Justin.
only good for 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because this anti-virus is only good for 6 months, I gave it a poor rating.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel a 6-month trial subscription of top-rated security protection is a negative rather than a positive, neenee.
Valuable purchased security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't figure out how to download security. Will not rate your review
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work for your subscription. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Received as freeware, glad I didn't pay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, this software doesn't justify the cost difference between itself and a top notch freeware offering such as AVG. Save your money.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not see the value in using a globally top-rated security program to protect both your computer and your personal information, TimmyG.
- Cons mentioned:Compatibility
Hefe850
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More aggregating than spam continuously pops up even when you disable
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, Hefe89.
WORST EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product destroyed my computer stopped it from working moves extremely slow it is the worst product ever tried to reach the fake geek squad never get back in touch with me I am demanding my money back from this product because it does not work it’s horrible slows down your computer extremely bad
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, None.
- Cons mentioned:Compatibility
Virus protection free 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not tell you how I like this product as it would not download on my new Apple computer
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We sure you download the Mac app from the website included in your activation message from Best Buy, Kikka. If you continue to have problems getting started, give us a call.
- Cons mentioned:Compatibility
Bundled with a Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was bundled with a Chromebook. The product is useless with a Chromebook.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You can use your Trend Micro security subscription to protect your Chromebook, Capehank. Check the download page for more information about using Trend Micro to protect you against malicious websites.