Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Eh, not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't generally install internet security software, so having this running at all times is just a waste of resources.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel it is worthwhile to use a security program on your computer, Colson.
Is this needed?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I need it yet. Got it free with the iPad purchase
No, I would not recommend this to a friendI uninstalled it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I uninstalled this program when it came with my new laptop. I have used Norton for years and have been happy with it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer another security software program, Barry.
Don’t do it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use this and wouldn’t. Why bulk up your Mac with this stuff when it’s already the most secure platform for personal computers on the planet. In fact all you’re doing is getting more pesky updates and possible conflict with other programs on your Mac. I’ve used a Mac for 20 years, never had a virus/hack and never used an anti-virus.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you do not plan to use your Trend Micro security subscription, Rexypoo.
Don't waste your time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just basic coverage. Not a fan of this service. Stick to McAffee
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, Cable.
Haven't Been Able to Use Product Yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no opinion. I am unable to download the product because my current settings block it as a non-Windows product. I must call Greek Squad to help resolve the issue.
No, I would not recommend this to a friendWould rather get best buy points than this....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous how best buy makes you think "ohhh wow a free software disc!!! This makes this purchase so much better"....yeah I got this with a laptop that has no CD reader....thanks?? Oh and it's not free because you would have to pay for a subscription eventually....yeah best buy needs to just give extra rewards points instead things like this...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the file that will work with the activation code for your trial subscription, A2DX. You should have an email from Best Buy with the link.
Its ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer norton security. but not bad if you don't have anything or other option
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, ssgtnike.
Not the greatest service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, but it freezes up some systems when it is in use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the system issues you have experienced, hzldrgn. Please check to make sure your computer meets the minimum system requirements for Trend Micro to operate at its best.
internet protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of other competitors on the market. Tough to differentiate between the other larger companies.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .While the security software market has many programs available, we're happy to say that you are using one of the top-performing products available, Gymguy. We hope you enjoy the protection Trend Micro Internet Security provides.
nothing to crow about
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay and so far provide protection that's satisfactory, I think it slows the processor a bit in my laptop and the touch screen will open windows randomly, however; it seems to do the job of internet security. I think I'm going go replace it with something else once the trial is complete. Speaking of trial..., I would recommend it to a friend as a trial offer but nothing more.
I would recommend this to a friend- Cons mentioned:Compatibility
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work for the mac I bought that came with this free item
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with your Mac, Myass. You should have an email from Best Buy with the link.
Antivirus.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used it in my life and do not intend to use it in the future. And expire.
No, I would not recommend this to a friendBest Buy sucks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't renew this program through Best Buy's site, it is very poorly desgined and cost me over 100 bucks trying to renew my subscription and the product still doesn't work. Give me my serial number Best Buy! Please! How hard is it??
No, I would not recommend this to a friendTakes a lot of RAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was supposed to protect my laptop but all Iy odes it take a lot RAM and makes my laptop. I hope they fix this problem
No, I would not recommend this to a friendFree is too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting on hold I was disconnected. I purchased the laptop one month before I gave it as a gift and I cannot get the Anti virus software to work. Very disappointed. Best Buy couldn’t help so they transferred me to Trend Micro where I waited 20 minutes and was disconnected
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience with customer support, DanT. Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription; you should have an email from Best Buy with the link.
Its so so
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay product. I got it free with my desktop purchase. Not highly recommended
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you would not recommend using Trend Micro's security software, Linda.
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very operable and not protecting my laptop against spam, breaches or bugs
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, BKellz.
anti-virus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't write a review of something I can find to download
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, tazz. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Needs it hrs to know
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this and have trouble downloading it but well I’ll make time to watch the video
I would recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions, Tuneouttotunein. If you did not, please contact Geek Squad support to get the information for using your Trend Micro security software.