Customer Ratings & Reviews
- Model:
- TRE021800V012
- SKU:
- 6411155
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was difficult to download, and I am very tech savvy, so it should have been a breeze.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Essie. You should have an email from Best Buy with the link.
- Cons mentioned:Compatibility
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was only operational partly, unable to be repaired.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Product didnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty product, couldn't download Attempted on numerous occasions
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had issues downloading the Trend Micro software, John265. Be sure you are visiting the special download website for Best Buy customers. You should have an email from Best Buy with the website address. You can also always call Geek Squad for additional support.
BOOOO
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never asked for this, so best buy stop trying to solicit me into buying products i dont want or ever asked for.
No, I would not recommend this to a friendWon’t download to computwr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t even get this to download onto the new computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Katie. You should have an email from Best Buy with the link.
- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still on trial period. But for now is good. Still trying
I would recommend this to a friendBrand response from Trend Micro
Posted .We hope you continue to enjoy your Trend Micro security subscription, Chelo2133.
- Pros mentioned:Protection
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trend micro keeps my computer safe YAY! thanks trend micro
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're glad to hear that your Trend Micro security software is keeping your computer safe, polarbear!
it's ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a bit confusing too download and use. So I didn't use it much.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Thanks for the feedback, trent.
Completely useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not understand why they sold this with the product...it’s useless for the products I would be using it on...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that Trend Micro security will not be useful to you, Jroz.
Uncertain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was free with our iPad purchase. It still has not let me download it on a device?
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure to create your Trend Micro account before downloading and installing the Trend Micro mobile app for your iPad, Jess. You can find instructions on the website listed inside your Trend Micro box or in the email you received from Best Buy.
It didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to install this was not easy. I couldn’t get it to work.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, LaTreise. You should have an email from Best Buy with the link.
Ok product, horrible customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is Ok. It works while it does and slows the computer down a fair bit, The worst part is customer service.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, ipratikpatel.
Whatever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever, it's free. Not sure if it is even downloaded.
No, I would not recommend this to a friendNo thank you please
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life is to short. This requires way to many letters.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, justme.
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked OK, but I didn't really want/need it, it was part of the package, and I already had a similar product.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're happy to hear that you tried the Trend Micro security product that you received, MemberA.
Not what it says
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The say it gives u 3 months protection but mine was only 1 month. Plz check well before u buy
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Your Trend Micro subscription begins on the date of purchase rather than the date of installation. We hope the Best Buy staff that you worked with helped to point this out, Faith0502.
It is okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't mind the constant scans but does tend to freeze a lot. It is free for about 6 months so I am just trying it out.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're happy to hear that you are trying your Trend Micro security subscription, bp16, though we are sorry to hear that your experience seems to be performing strangely.
Why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't ask for it - kind of like bloatware but you have to renew it with real cash.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are choosing to not try your Trend Micro security software, KrisKringlenutz.
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with my computer and unable to download and use
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Be sure you are visiting the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Alyssa. You should have an email from Best Buy with the link.
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as per review. Yes, it is lower priced, but the reviews were on the most part good... My own experience is not good. Those that talk of speed. Hello, wow, very slow. I connected with my wifi and it continued to not recognize me, no Amazon either. Very sorry, will spend more money for something much better. The first thing I noticed was how dull the colors were. You purchase at your own risk.
No, I would not recommend this to a friend